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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $20.00 - $1.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
HSA option
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
401(k) with employer match
Paid Time Off
Paid holidays
Paid training
Employee Recognition Program
bonus potential
free meals on shift
Employee Referral Program
Early Access to Pay
Job Description
Zaxby's is a dynamic and rapidly expanding fast-casual restaurant chain known for its unique and delicious chicken dishes, friendly service, and vibrant atmosphere. Established with a mission to provide guests with more than just a meal, Zaxby's creates a lively environment where people come together to have fun, enjoy tasty food, and spend quality time with friends and family. With a footprint across multiple states and a growing presence in the foodservice industry, Zaxby's prides itself on delivering exceptional guest experiences and fostering a positive workplace culture. The brand is recognized not only for its flavorful menu but also for... Show More
Job Requirements
- Completion of all required training including Zaxbys Assistant Manager Development Plan
- Food Safety Certification and Manager Certification
- compliance with all company policies and procedures
- strong leadership and communication skills
- ability to create and manage employee schedules
- effective problem-solving skills
- ability to maintain operational standards and compliance with legal requirements
- ability to work flexible hours including weekends and holidays
- pass successful background check
- maintain a clean and safe work environment
- proactive approach to team coaching and development
- report and resolve guest and team member issues timely and respectfully
- safe operation of restaurant equipment
Job Qualifications
- Must be 18 years of age or older
- must have a valid drivers license, vehicle insurance, and reliable transportation
- open availability with ability to work a minimum of 5 days and 32 to 48 hours per week
- ability to work a flexible schedule including days, nights, weekends, and holidays
- must possess leadership qualities and organizational skills
- strong ability to interact cooperatively with others
- 1-3 years management experience required
- restaurant management experience preferred
Job Duties
- Complete all training requirements including Zaxbys Assistant Manager Development Plan
- complete Food Safety Certification and Manager Certification
- enhance guest experiences by ensuring team members satisfy and exceed guest expectations
- ensure team members receive proper training including ongoing coaching and development
- create an effective work schedule following company standards and local laws
- plan and delegate shift assignments including communicating expectations and adjusting as needed
- supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
- ensure service, product quality, and cleanliness standards are consistently upheld
- communicate performance concerns to the General Manager
- assist with performance reviews and mentor and develop team members
- create and maintain a positive culture and healthy team morale through recognition and leading by example
- handle and report guest and team member complaints, concerns, injuries timely and in a friendly and respectful manner
- ensure processes, policies, and procedures are properly followed throughout daily operations
- maintain operational standards and ensure compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
- maintain compliance with federal, state, and local laws and guidelines
- utilize management tools and keep neat, accurate, and current records
- maintain an attitude of flexibility allowing performance beyond the position description
- ensure the team works safely and follows all safety guidelines and procedures
- immediately report all human resources and risk management concerns to the General Manager and District Manager
- escalate other concerns to supervisor when appropriate
- perform all other duties necessary for proper restaurant operations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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