Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.00 - $22.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
HSA Option Available
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer Paid Life Insurance
401(k) with employer match
Job Description
Zaxby's is a renowned fast-casual restaurant chain specializing in chicken wings, chicken fingers, sandwiches, and salads. Founded in 1990 and headquartered in Athens, Georgia, Zaxby's has grown into a well-recognized brand throughout the Southeastern United States. Known for its commitment to quality food and friendly service, Zaxby's offers a vibrant and enjoyable dining experience that encourages guests to spend quality time with friends and family. The establishment combines a fun atmosphere with great food, making it a favorite dining destination for many.
Zaxby's is currently seeking an Assistant Manager to join their team at the Augusta, GA location at 3680 Wheeler Road. This role is a fantastic opportunity for individuals passionate about restaurant management and delivering outstanding customer experiences. Assistant Managers at Zaxby's play a crucial role in supervising daily restaurant operations, leading and coaching team members, and ensuring that high standards in service, cleanliness, and product quality are consistently maintained. This is a full-time position with a starting hourly wage ranging between $18.00 and $22.00.
Training for this role is comprehensive and conducted over eight weeks at Zaxby's dedicated training facility in North Augusta, SC. The training schedule is designed to be flexible to meet individual needs, and accommodations, mileage reimbursement, and food allowances are provided to ensure a smooth and supportive training experience. Throughout training, participants will engage in the Zaxby's Assistant Manager Development Plan and earn essential certifications such as Food Safety and Manager Certification.
The Assistant Manager directly contributes to creating a positive work environment that fosters teamwork, motivation, and high performance. Responsibilities include scheduling, performance management, addressing guest and team concerns, and maintaining safety and operational compliance. Zaxby's emphasizes recognition and ongoing development of team members to help them reach their full potential and achieve quarterly goals.
Working at Zaxby's comes with a host of benefits including bonus potential paid quarterly up to 12% of annual earnings, free meals during shifts and 50% off meals when off shift, paid time off, paid holidays, paid training, early access to pay, recognition programs, and employee referral programs. The company culture is one built on respect, encouragement, and opportunities for career advancement.
In addition to the comprehensive training and development opportunities, Zaxby's also offers competitive health benefits including medical, dental, and vision insurance, as well as HSA options, short-term and long-term disability insurance, employer-paid life insurance, and a 401(k) plan with an employer match. These benefits underscore Zaxby’s commitment to supporting the well-being and financial security of its employees.
Overall, the Assistant Manager role at Zaxby's combines leadership, customer service, and operational excellence in a dynamic and supportive environment. The company seeks candidates who are motivated, flexible, and eager to contribute to the continued success and growth of this beloved brand.
Zaxby's is currently seeking an Assistant Manager to join their team at the Augusta, GA location at 3680 Wheeler Road. This role is a fantastic opportunity for individuals passionate about restaurant management and delivering outstanding customer experiences. Assistant Managers at Zaxby's play a crucial role in supervising daily restaurant operations, leading and coaching team members, and ensuring that high standards in service, cleanliness, and product quality are consistently maintained. This is a full-time position with a starting hourly wage ranging between $18.00 and $22.00.
Training for this role is comprehensive and conducted over eight weeks at Zaxby's dedicated training facility in North Augusta, SC. The training schedule is designed to be flexible to meet individual needs, and accommodations, mileage reimbursement, and food allowances are provided to ensure a smooth and supportive training experience. Throughout training, participants will engage in the Zaxby's Assistant Manager Development Plan and earn essential certifications such as Food Safety and Manager Certification.
The Assistant Manager directly contributes to creating a positive work environment that fosters teamwork, motivation, and high performance. Responsibilities include scheduling, performance management, addressing guest and team concerns, and maintaining safety and operational compliance. Zaxby's emphasizes recognition and ongoing development of team members to help them reach their full potential and achieve quarterly goals.
Working at Zaxby's comes with a host of benefits including bonus potential paid quarterly up to 12% of annual earnings, free meals during shifts and 50% off meals when off shift, paid time off, paid holidays, paid training, early access to pay, recognition programs, and employee referral programs. The company culture is one built on respect, encouragement, and opportunities for career advancement.
In addition to the comprehensive training and development opportunities, Zaxby's also offers competitive health benefits including medical, dental, and vision insurance, as well as HSA options, short-term and long-term disability insurance, employer-paid life insurance, and a 401(k) plan with an employer match. These benefits underscore Zaxby’s commitment to supporting the well-being and financial security of its employees.
Overall, the Assistant Manager role at Zaxby's combines leadership, customer service, and operational excellence in a dynamic and supportive environment. The company seeks candidates who are motivated, flexible, and eager to contribute to the continued success and growth of this beloved brand.
Job Requirements
- Must be 18 years of age or older
- Must have a valid drivers license, vehicle insurance, and reliable transportation
- Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
- Ability to work a flexible schedule including days, nights, weekends, and holidays
- Successful completion of background check
- Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
- 1-3 years management experience required
- Restaurant management experience preferred
Job Qualifications
- Must be 18 years of age or older
- Must have a valid drivers license, vehicle insurance, and reliable transportation
- Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
- Ability to work a flexible schedule including days, nights, weekends, and holidays
- Successful completion of background check
- Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
- 1-3 years management experience required
- Restaurant management experience preferred
Job Duties
- Complete all training requirements including Zaxbys Assistant Manager Development Plan
- Food Safety Certification and Manager Certification
- Any additional training required by Zax LLC
- Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
- Ensure team members receive proper training including ongoing coaching and development
- Create an effective work schedule following company standards and local laws
- Plan and delegate shift assignments including communicating expectations and adjusting as needed
- Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
- Ensure service, product quality, and cleanliness standards are consistently upheld
- Communicate performance concerns to your General Manager
- Assist with performance reviews and mentor and develop team members
- Create and maintain a positive culture and healthy team morale through recognition and leading by example
- Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
- Ensure processes, policies, and procedures are properly followed throughout daily operations
- Maintain operational standards and ensure compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
- Maintain compliance with federal, state, and local laws and guidelines
- Utilize management tools and keep neat, accurate, and current records
- Other responsibilities
- Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
- Ensure the team works safely and follows all safety guidelines and procedures
- Immediately report all human resources and risk management concerns to your General Manager and District Manager
- Escalate other concerns to your supervisor when appropriate
- All other duties necessary to ensure restaurant operations function properly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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