IHOP logo

Restaurant Assistant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $38.00 - $45.00
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Work Schedule

Rotating Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
performance bonuses
flexible scheduling

Job Description

IHOP, established in 1958, is a beloved restaurant chain renowned for serving a wide array of delicious breakfast offerings including its signature fluffy pancakes, hearty omelets, and diverse entrees that cater to all ages and dietary preferences. With a longstanding commitment to quality food and exceptional customer service, IHOP has secured its position as a staple in the breakfast dining industry, inviting guests to indulge in comforting and satisfying meals throughout the day. Known for its friendly atmosphere and dedication to fostering a positive dining experience, IHOP continuously strives to promote from within, empowering employees through comprehensive training and development opportunities to help them reach their full potential.

The Restaurant Assistant Manager role at IHOP offers a dynamic full-time position with a variety of shifts designed to keep the restaurant vibrant and efficient. In this leadership role, you will be at the core of operations, managing a clean, well-organized location while inspiring and guiding your team to deliver outstanding service. From morning to evening, your responsibilities will blend proactive team management with hands-on coordination, ensuring every pancake and dish meets the high standards IHOP is known for. This role requires a balance of operational oversight and motivational leadership, where your ability to manage busy periods and celebrate team successes will contribute significantly to the overall guest experience. As Assistant Manager, you will initiate the daily team huddle to set the tone, supervise kitchen operations to maintain quality, handle customer service challenges with professionalism, and review daily performance to identify opportunities for improvement. The ideal candidate thrives in a fast-paced, guest-focused environment and is passionate about creating memorable dining experiences through effective management and teamwork. If you are ready to lead with enthusiasm, embrace the rewarding challenges of restaurant management, and grow within a respected brand, this IHOP Assistant Manager position could be your next exciting career step.

Job Requirements

  • High school diploma or equivalent
  • minimum 2 years of related experience and/or training
  • ability to work varying shifts including mornings and evenings
  • strong leadership and team management skills
  • excellent communication and problem-solving capabilities
  • ability to maintain high standards of cleanliness and organization

Job Qualifications

  • High school diploma or equivalent
  • minimum 2 years of related experience and/or training
  • certification through IHOP training courses preferred
  • strong leadership and interpersonal skills
  • excellent communication abilities
  • ability to manage fast-paced environments
  • knowledge of food safety and restaurant health regulations

Job Duties

  • Lead daily team huddles to set service standards
  • coordinate kitchen operations to ensure quality and timely food preparation
  • manage customer service to resolve issues promptly
  • supervise staff performance and provide constructive feedback
  • maintain cleanliness and organization of the restaurant
  • manage shift schedules and staffing needs
  • review daily sales and operational reports to optimize performance

Job Criteria

Experience

Mid Level (3-7 years)


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