Restaurant Assistant Manager

Augusta, GA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $18.00 - $22.00

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Medical insurance

HSA Option Available

Dental Insurance

Vision Insurance

short-term disability

long-term disability

Employer Paid Life Insurance

401(k) with employer match

Job Description

Zaxby's is a popular fast-casual restaurant chain known for its chicken wings, fingers, sandwiches, and salads. Founded in Athens, Georgia, Zaxby's has grown to become a beloved dining destination utilizing a welcoming and fun atmosphere that appeals to a broad range of customers. The brand prides itself on not only serving flavorful food but also creating memorable experiences for guests who visit. With a strong team-oriented culture and emphasis on employee development, Zaxby's has established itself as an indescribably great place to work. The restaurant located at 1702 Walton Way, Augusta, GA, is seeking an Assistant Manager to join its expanding team and contribute to its continued success.

The Assistant Manager role at Zaxby's is pivotal in ensuring that the restaurant delivers exceptional guest experiences while maintaining high operational standards. This position involves daily management of restaurant operations where adherence to company policies, procedures, and quality standards is essential. The Assistant Manager leads by example, motivating the team to perform at their highest level and achieve both customer satisfaction and business goals. This role also includes employee training, scheduling, coaching, and maintaining compliance with health and safety regulations.

Compensation for this hourly position ranges from $18.00 to $22.00, reflecting the importance of the role in driving restaurant success. Beyond competitive pay, the Assistant Manager has the opportunity to earn quarterly bonuses of up to 12% of annual earnings based on performance. Zaxby's offers a comprehensive benefits package, including medical, dental, and vision insurance, paid time off and holidays, and other valuable perks such as free meals during shifts and discounted meals off shift.

The Assistant Manager is responsible for completing all required training, including development plans and food safety certifications. Leadership skills are essential, as the role requires monitoring team performance, providing continuous coaching, handling guest concerns, and ensuring that all operational standards are met. The successful candidate must be detail-oriented and capable of managing scheduling, delegation, and maintaining a positive and productive work environment.

In addition, this role demands flexibility and a proactive attitude to handle a variety of tasks to keep restaurant operations smooth. Candidates must have at least 1-3 years of management experience, preferably in the restaurant industry, and possess the ability to interact well with others. The Assistant Manager position is suited for a motivated individual ready to contribute to a high-energy, dynamic team while growing their career in a supportive environment. Zaxby's commitment to advancement means there are numerous opportunities to progress within the organization through demonstrated leadership and dedication.

Job Requirements

Must be 18 years of age or older
Must have a valid drivers license, vehicle insurance, and reliable transportation
Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Successful completion of background check
Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
1-3 years management experience required
Restaurant management experience preferred

Job Qualifications

Must be 18 years of age or older
Must have a valid drivers license, vehicle insurance, and reliable transportation
Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Successful completion of background check
Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
1-3 years management experience required
Restaurant management experience preferred

Job Duties

Complete all training requirements including Zaxbys assistant manager development plan
Food safety certification and manager certification
Any additional training required by Zax LLC
Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
Ensure team members receive proper training including ongoing coaching and development
Create an effective work schedule following company standards and local laws
Plan and delegate shift assignments including communicating expectations and adjusting as needed
Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
Ensure service, product quality, and cleanliness standards are consistently upheld
Communicate performance concerns to your general manager
Assist with performance reviews and mentor and develop team members
Create and maintain a positive culture and healthy team morale through recognition and leading by example
Handle and report guest and team member complaints, concerns, injuries timely and in a friendly and respectful manner
Ensure processes, policies, and procedures are properly followed throughout daily operations
Maintain operational standards and ensure compliance with all Zaxbys franchising LLC and Zax LLC guidelines, policies, and procedures
Maintain compliance with federal, state, and local laws and guidelines
Utilize management tools and keep neat, accurate, and current records
Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
Ensure the team works safely and follows all safety guidelines and procedures
Immediately report all human resources and risk management concerns to your general manager and district manager
Escalate other concerns to your supervisor when appropriate
All other duties necessary to ensure restaurant operations function properly