Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
HSA Option Available
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer Paid Life Insurance
401(k) with employer match
Job Description
Zaxby’s is a renowned restaurant chain known for offering guests not just a meal but an entire experience filled with fun, friendship, and great food. Established with a commitment to outstanding service and top-quality cuisine, Zaxby’s prides itself on being an energetic and enjoyable place both for its guests and its team members. This vibrant and fast-growing restaurant business consistently aims to offer an environment where guests can relax and enjoy memorable moments while indulging in the delicious menu options that have become a favorite across communities. With multiple locations, including the one at 2424 Northwest 43rd St, Gainesville, FL, Zaxby’s integrates community engagement and operational excellence.
The role of Assistant Manager at Zaxby’s is crucial in maintaining high standards of guest satisfaction and daily operational effectiveness. Assistant Managers are responsible for overseeing the restaurant’s day-to-day activities and ensuring the team adheres to all policies, procedures, and safety standards. This position is designed for individuals who thrive in leadership roles, possess a passion for customer service, and are enthusiastic about mentoring team members to reach their highest potential. Assistant Managers not only help create a welcoming and positive atmosphere for guests but also support the General Manager in achieving business goals and promoting a culture rooted in recognition and teamwork.
This full-time position offers competitive benefits and attractive bonus potential, with employees eligible for up to 12 percent of their annual earnings as bonuses, paid quarterly. On-shift meals are provided free of charge, with a 50 percent discount on meals off-shift, making it a valuable opportunity for those passionate about the food service industry. Paid time off, paid holidays, as well as paid training, are provided, underscoring the company’s commitment to employee development and well-being. The role demands a flexible schedule, including availability for days, nights, weekends, and holidays, providing ample opportunities for advancement and professional growth within the company.
Assistant Managers at Zaxby’s are tasked with executing a variety of functions including staff training, shift scheduling, quality control, guest service enhancement, and compliance management. They play a pivotal role in maintaining operational standards and fostering a motivating work environment. The role requires the individual to handle performance management, conflict resolution, and team morale improvement initiatives. The ideal candidate will have leadership experience in restaurant management, excellent organizational skills, and the ability to communicate and cooperate well with others.
Working at Zaxby’s means becoming part of a family that values dedication, hard work, and mutual respect. The company supports its team through comprehensive benefits such as medical, dental, and vision insurance plans, short and long-term disability coverage, employer-paid life insurance, and a 401(k) retirement savings plan with employer match. Zaxby’s also emphasizes workplace safety and expects its leaders to ensure compliance with all health, safety, and regulatory requirements. If you are looking for a dynamic and rewarding role that offers a blend of leadership, operational responsibility, customer interaction, and team development, the Assistant Manager position at Zaxby’s is an excellent choice.
The role of Assistant Manager at Zaxby’s is crucial in maintaining high standards of guest satisfaction and daily operational effectiveness. Assistant Managers are responsible for overseeing the restaurant’s day-to-day activities and ensuring the team adheres to all policies, procedures, and safety standards. This position is designed for individuals who thrive in leadership roles, possess a passion for customer service, and are enthusiastic about mentoring team members to reach their highest potential. Assistant Managers not only help create a welcoming and positive atmosphere for guests but also support the General Manager in achieving business goals and promoting a culture rooted in recognition and teamwork.
This full-time position offers competitive benefits and attractive bonus potential, with employees eligible for up to 12 percent of their annual earnings as bonuses, paid quarterly. On-shift meals are provided free of charge, with a 50 percent discount on meals off-shift, making it a valuable opportunity for those passionate about the food service industry. Paid time off, paid holidays, as well as paid training, are provided, underscoring the company’s commitment to employee development and well-being. The role demands a flexible schedule, including availability for days, nights, weekends, and holidays, providing ample opportunities for advancement and professional growth within the company.
Assistant Managers at Zaxby’s are tasked with executing a variety of functions including staff training, shift scheduling, quality control, guest service enhancement, and compliance management. They play a pivotal role in maintaining operational standards and fostering a motivating work environment. The role requires the individual to handle performance management, conflict resolution, and team morale improvement initiatives. The ideal candidate will have leadership experience in restaurant management, excellent organizational skills, and the ability to communicate and cooperate well with others.
Working at Zaxby’s means becoming part of a family that values dedication, hard work, and mutual respect. The company supports its team through comprehensive benefits such as medical, dental, and vision insurance plans, short and long-term disability coverage, employer-paid life insurance, and a 401(k) retirement savings plan with employer match. Zaxby’s also emphasizes workplace safety and expects its leaders to ensure compliance with all health, safety, and regulatory requirements. If you are looking for a dynamic and rewarding role that offers a blend of leadership, operational responsibility, customer interaction, and team development, the Assistant Manager position at Zaxby’s is an excellent choice.
Job Requirements
- sit stand and walk continuously
- occasionally stoop bend crouch or climb including the use of ladders
- frequently lift push pull and carry up to 50 pounds including lifting overhead
- continuous use of hands and wrists for grasping and fine manipulation
- communicate proficiently through speech reading and writing
- maintain effective audio-visual discrimination and perception to observe and respond to the environment
- work in an environment that features hot and cold temperature variations and exposure to food allergens
- operate and work safely with restaurant equipment including but not limited to knives fryers and potentially hazardous equipment
Job Qualifications
- must be 18 years of age or older
- must have a valid drivers license vehicle insurance and reliable transportation
- open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
- ability to work a flexible schedule including days nights weekends and holidays
- successful completion of background check
- must possess leadership qualities organizational skills and ability to interact cooperatively with others
- 1-3 years management experience required
- restaurant management experience preferred
Job Duties
- complete all training requirements including Zaxbys assistant manager development plan food safety certification and manager certification and any additional training required by Zax LLC
- enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
- ensure team members receive proper training including ongoing coaching and development
- create an effective work schedule following company standards and local laws
- plan and delegate shift assignments including communicating expectations and adjusting as needed
- supervise provide leadership and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
- ensure service product quality and cleanliness standards are consistently upheld
- communicate performance concerns to your general manager
- assist with performance reviews and mentor and develop team members
- create and maintain a positive culture and healthy team morale through recognition and leading by example
- handle and report guest and team member complaints concerns injuries timely and in a friendly and respectful manner
- ensure processes policies and procedures are properly followed throughout daily operations
- maintain operational standards and ensure compliance with all zaxbys franchising LLC and Zax LLC guidelines policies and procedures
- maintain compliance with federal state and local laws and guidelines
- utilize management tools and keep neat accurate and current records
- maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
- ensure the team works safely and follows all safety guidelines and procedures
- immediately report all human resources and risk management concerns to your general manager and district manager
- escalate other concerns to your supervisor when appropriate
- all other duties necessary to ensure restaurant operations function properly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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