Restaurant Assistant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.50 - $21.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible scheduling

Job Description

About the Restaurant and Role

This opportunity is with a well-established, dynamic restaurant known for its commitment to delivering high-quality food and exceptional guest service. The restaurant prides itself on creating a warm and welcoming atmosphere, where every meal is an experience to be enjoyed. As a cornerstone in its community, the restaurant blends culinary excellence with hospitality, providing both casual and fine dining options to a diverse customer base. Known for its strong emphasis on cleanliness, food safety, and staff development, this restaurant is dedicated to maintaining the highest standards in the industry.

The role offered is a critical leadership position within the restaurant, focused on overseeing and coordinating multiple aspects of restaurant operations. This includes planning, organizing, training, and leading the team to consistently achieve key performance objectives. These objectives cover a spectrum of important areas such as sales growth, cost management, employee retention, guest satisfaction, food quality, cleanliness, and sanitation standards. The position entails direct involvement in day-to-day activities and decision-making processes that impact the overall success of the restaurant.

As an essential member of the management team, the individual in this role will ensure all policies, procedures, and standards are strictly adhered to. A major part of the job responsibility is to foster a positive and productive work environment through effective training and staff development. The person must thoroughly understand all restaurant guidelines and training programs and implement them diligently.

The role requires hands-on interaction, including regular table visits to guarantee that guests receive responsive, friendly, and courteous service. Ensuring that food and products are prepared and served according to established recipes and standards is paramount, as is controlling cash receipts and ensuring compliance with cash handling protocols. Responsibilities also extend to managing labor schedules with a keen eye on labor cost objectives and conducting employee performance appraisals.

This position demands someone who is proactive in addressing restaurant operations challenges and capable of making employment decisions that align with general management directives. The individual should embody a thorough knowledge of health, safety, and labor regulations, guaranteeing that the restaurant complies fully with all legal requirements.

Leadership in this role includes information flow to the General Manager, providing advice and suggestions aimed at enhancing restaurant operations and guest experience. Additionally, the role requires the individual to be physically capable, demonstrating stamina and physical resilience due to the demands of the job, which may require standing for extended periods and lifting up to 50 pounds.

Overall, this leadership role is designed for a dedicated and experienced professional with a track record in front-of-house operations or assistant management. The successful candidate will thrive in a challenging and rewarding environment, taking pride in delivering superior service and operational excellence. This position is ideal for someone looking to advance their career in restaurant management by contributing to a vibrant team and helping to uphold the restaurant's reputation for outstanding food, service, and customer satisfaction.

Job Requirements

  • Be 21 years of age
  • Able to communicate and understand the predominant language(s) of the restaurant’s trading area
  • Have knowledge of service and food and beverage generally involving at least 3 years FOH operations and/or assistant management positions
  • Possess excellent basic math skills and the ability to operate a cash register or a POS system
  • Be able to work in a standing position for long periods of time (up to 5 hours)
  • Be able to reach, bend, stoop and frequently lift up to 50 pounds
  • Have the stamina to work 50-60 hours per week

Job Qualifications

  • Be 21 years of age
  • Be able to communicate and understand the predominant language(s) of the restaurant’s trading area
  • Have knowledge of service and food and beverage, generally involving at least 3 years FOH operations and/or assistant management positions
  • Possess excellent basic math skills and the ability to operate a cash register or a POS system
  • Be able to work in a standing position for long periods of time (up to 5 hours)
  • Be able to reach, bend, stoop and frequently lift up to 50 pounds
  • Must have the stamina to work 50-60 hours per week

Job Duties

  • Understand completely all policies, procedures, standards, specifications, guidelines, and training programs
  • Through table visits ensure all guests feel welcome and are given responsive, friendly, and courteous service at all times
  • Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking, and serving standards
  • Achieve company objectives in sales, service, quality, the appearance of facility and sanitation, and cleanliness through training of employees and creating a positive, productive work environment
  • Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures
  • Make employment and termination decisions consistent with General Manager guidelines for approval or review
  • Fill in where needed to ensure guest service standards and efficient operations
  • Continually strive to develop your staff in all areas of managerial and professional development
  • Prepare all required paperwork, including forms, reports, and schedules in an organized timely manner
  • Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs
  • Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures
  • Oversee and ensure that the restaurant policies on employee performance appraisals are followed and completed on a timely basis
  • Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met
  • Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for any and all violations of company policies, rules, and procedures
  • Fully understand and comply with federal, state, county, and municipal regulations that pertain to health, safety, and labor requirements of the restaurant, employees, and guests
  • Provide advice and suggestions to General Manager as needed

Job Criteria

Experience

Mid Level (3-7 years)


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