RESTAURANT ASSISTANT GENERAL MANAGER - WEFT & WARP ANDAZ SCOTTSDALE
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Benefits
free meals in colleague cafe
discounted and complimentary hotel room nights
Medical insurance
Dental Insurance
Vision Insurance
retirement savings plan
Professional development opportunities
Tuition Reimbursement
Job Description
Andaz Scottsdale Resort & Bungalows, located in the beautiful Sonoran Desert, is a premier hospitality establishment known for its unique blend of luxury and natural beauty. The resort offers a vibrant atmosphere that melds the warmth of its desert surroundings with modern, sophisticated amenities. Guests at Andaz Scottsdale Resort & Bungalows enjoy an unforgettable experience, highlighted by thoughtfully designed accommodations, exceptional service, and a rich cultural atmosphere that celebrates the spirit of the Southwest. The resort's dining venues are a cornerstone of its appeal, offering fresh and innovative cuisine that draws inspiration from the local environment and indigenous ingredients.
One of its standout culinary destinations is Weft & Warp Art Bar + Kitchen. This restaurant embodies a celebration of craftsmanship, creativity, and the vibrant energy of the Sonoran Desert. The team at Weft & Warp Art Bar + Kitchen is dedicated to providing guests with an elevated dining experience that is grounded in bold, authentic flavors and thoughtful service. As a member of the Hyatt Hotels and Resorts family, the Andaz Scottsdale Resort & Bungalows holds high standards for quality, guest satisfaction, and operational excellence.
The role of the Restaurant Assistant General Manager (AGM) at Weft & Warp Art Bar + Kitchen is crucial to maintaining and enhancing these standards. This position requires an individual with a passion for leadership and a refined understanding of restaurant operations within a high-volume, quality-driven environment. The AGM will work closely with the Restaurant General Manager to oversee daily restaurant activities, drive operational success, and foster a team culture that reflects the Andaz brand's signature warmth and authenticity. This role not only supports but also leads initiatives aimed at elevating service standards, enhancing financial performance, and ensuring every guest encounter is memorable and positive.
The Assistant General Manager plays a pivotal part in managing key operational components such as reservation systems to maximize revenue, maintaining comprehensive knowledge of menu offerings and beverage selections, and collaborating closely with the culinary team to deliver seamless dining experiences. In addition, the AGM is responsible for nurturing talent through hiring, training, coaching, and development programs, thereby cultivating a high-performing and motivated restaurant team. The position demands strong financial acumen, including labor management, cost control, and revenue strategy implementation.
This is a full-time position offering competitive benefits including medical, dental, and vision insurance, retirement plans, professional development opportunities, and unique perks that come with working in a Hyatt property. The work environment is dynamic, collaborative, and aligned with values of empathy, integrity, respect, inclusion, experimentation, and wellbeing, providing a rewarding career for an individual who thrives in a fast-paced and guest-centric atmosphere.
One of its standout culinary destinations is Weft & Warp Art Bar + Kitchen. This restaurant embodies a celebration of craftsmanship, creativity, and the vibrant energy of the Sonoran Desert. The team at Weft & Warp Art Bar + Kitchen is dedicated to providing guests with an elevated dining experience that is grounded in bold, authentic flavors and thoughtful service. As a member of the Hyatt Hotels and Resorts family, the Andaz Scottsdale Resort & Bungalows holds high standards for quality, guest satisfaction, and operational excellence.
The role of the Restaurant Assistant General Manager (AGM) at Weft & Warp Art Bar + Kitchen is crucial to maintaining and enhancing these standards. This position requires an individual with a passion for leadership and a refined understanding of restaurant operations within a high-volume, quality-driven environment. The AGM will work closely with the Restaurant General Manager to oversee daily restaurant activities, drive operational success, and foster a team culture that reflects the Andaz brand's signature warmth and authenticity. This role not only supports but also leads initiatives aimed at elevating service standards, enhancing financial performance, and ensuring every guest encounter is memorable and positive.
The Assistant General Manager plays a pivotal part in managing key operational components such as reservation systems to maximize revenue, maintaining comprehensive knowledge of menu offerings and beverage selections, and collaborating closely with the culinary team to deliver seamless dining experiences. In addition, the AGM is responsible for nurturing talent through hiring, training, coaching, and development programs, thereby cultivating a high-performing and motivated restaurant team. The position demands strong financial acumen, including labor management, cost control, and revenue strategy implementation.
This is a full-time position offering competitive benefits including medical, dental, and vision insurance, retirement plans, professional development opportunities, and unique perks that come with working in a Hyatt property. The work environment is dynamic, collaborative, and aligned with values of empathy, integrity, respect, inclusion, experimentation, and wellbeing, providing a rewarding career for an individual who thrives in a fast-paced and guest-centric atmosphere.
Job Requirements
- Bachelor’s degree in hospitality management or related field preferred
- Minimum of five years of progressive restaurant management experience
- Proven track record in high-volume dining operations
- Comprehensive knowledge of food and beverage operations
- Ability to work flexible hours including nights, weekends, and holidays
- Strong leadership and interpersonal skills
- Proficiency in reservation and POS systems
- Ability to manage and develop a diverse team
- Excellent problem-solving skills and attention to detail
Job Qualifications
- Strong, proven restaurant management experience in a high-volume, high-quality dining environment
- Extensive beverage knowledge, including wine, craft cocktails, and beverage program development
- A leadership style that inspires, motivates, and builds trust
- A guest-centric mindset with a passion for creating meaningful experiences
- Strong communication, organizational, and problem-solving skills
- Ability to thrive in a fast-paced, collaborative environment
- Stand alone restaurant experience and strong table/service maintenance knowledge and etiquette
Job Duties
- Build, maintain, and adjust restaurant reservation blocks according to business levels to maximize revenue potential
- Ensure complete knowledge of all menu items, preparation method/time, ingredients, source of ingredients, sauces, portion sizes, garnishes, presentation, and prices
- Know the characteristics and description of every wine/champagne by the glass and major wine/champagne by the bottle on the wine list
- Support hiring, training, coaching, and development of restaurant team, including handling disciplinary problems and counseling employees according to resort standards
- Maintain exceptional service standards and ensure consistent execution across all meal periods
- Collaborate with culinary team to deliver cohesive, memorable dining experiences
- Help oversee financial performance, including labor management, cost controls, and revenue strategies
- Foster a culture of genuine hospitality, teamwork, and continuous improvement
- Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and at whatever time of day
- Always promote positive guest relations
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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