Restaurant Assistant General Manager

Job Overview

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Benefits

Health Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Career development opportunities
flexible scheduling

Job Description

Fazoli's is a prominent fast-casual Italian restaurant chain renowned for serving fresh and flavorful dishes such as their signature hot and fresh garlic breadsticks, pasta, and other Italian-inspired menu options. Founded with the mission to enhance the lives of those they touch, Fazoli's emphasizes a culture rooted in hospitality, service, and community engagement. This approach not only defines the guest experience but also fosters an inclusive and collaborative work environment among its team members. The brand prides itself on having associates and leaders who bring genuine enthusiasm and caring attitudes to their roles, ensuring that every guest encounter is positive and memorable. Fazoli's commitment to people, integrity, and excellence is central to its operations and growth strategy, making it a compelling choice for individuals passionate about hospitality and leadership.

The role of Assistant General Manager at Fazoli's is a pivotal leadership position designed to prepare and develop individuals for future management opportunities within the organization. As an Assistant General Manager, you will work in close partnership with the General Manager and the entire restaurant team to oversee and support the daily operations of the Fazoli's restaurant. This includes taking responsibility for recruiting, training, and retaining a high-performing team that consistently delivers exceptional guest service, reflecting the brand's core values. The role demands strong leadership skills, a commitment to integrity, and effective business acumen to manage all aspects of restaurant operations — from guest service and sales-building to marketing, human resources, supply chain, administration, and facilities maintenance.

This is a dynamic role that requires a competitive spirit, a drive for continuous improvement, and the ability to inspire and influence the team towards operational excellence. The successful candidate must be adaptable, embody the company values of "People come first," "Integrity is everything," and "Teamwork makes the difference," while fostering an environment that supports ongoing growth and development. By joining Fazoli's as an Assistant General Manager, you will have the unique opportunity to build a meaningful career in the restaurant industry, cultivating essential management skills and contributing to a welcoming and successful dining experience for all guests. This full-time position calls for flexibility in work hours and a willingness to support multiple locations if necessary, offering a challenging yet rewarding career trajectory within a company that values dedication and excellence.

Job Requirements

  • High school diploma or G.E.D. equivalent
  • Minimum age 18 years or older
  • 12 plus months previous restaurant management experience for external candidates
  • 6 plus months experience as Fazoli’s Assistant Manager for internal candidates
  • Open availability to work all shifts during operational hours
  • Flexibility to transfer and assist at other Fazoli’s restaurants as business needs arise
  • Strong leadership skills and ability to treat people with dignity and respect

Job Qualifications

  • High school diploma or G.E.D. equivalent
  • 12 plus months previous restaurant management experience for external candidates
  • 6 plus months experience as a Fazoli’s Assistant Manager for internal candidates
  • Open availability to work all restaurant shifts
  • Flexibility to transfer or assist at other Fazoli’s restaurants
  • Strong leadership and communication skills
  • Ability to work collaboratively in a team-oriented environment

Job Duties

  • Recruit, select, hire, train, develop, and retain a high-performance team
  • Lead and model service-oriented leadership to ensure exceptional guest service
  • Oversee daily restaurant operations including sales, marketing, human resources, supply chain, and facilities maintenance
  • Implement Fazoli's policies, systems, and processes with integrity
  • Drive performance and operational excellence through teamwork and collaboration
  • Foster a culture of continuous improvement and competitive spirit to meet business goals
  • Support general manager in managing the staff, scheduling, and problem resolution

Job Criteria

Experience

Mid Level (3-7 years)


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