Restaurant Assistant General Manager

Beaverton, OR, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

weekly pay

performance bonuses

meal discounts

Corporate discounts

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Disability insurance

401k plan

Paid Time Off

Paid parental leave

Employee assistance program

Commuter Benefits

flexible spending accounts

development opportunities

Job Description

Shake Shack is a renowned hospitality brand known for its commitment to quality food and exceptional customer experiences. Originating from a humble hot dog cart in New York City's Madison Square Park, Shake Shack has grown into one of the fastest-growing restaurant chains in the country. The company’s mission is to 'Stand For Something Good' by putting people first, from their team members to the communities they serve. With roots deeply embedded in fine dining and community contributions, Shake Shack offers a positive and inclusive work environment that encourages collaboration, innovation, and continuous growth. The company emphasizes hands-on mentorship, comprehensive training, and clear opportunities for career advancement within a fun and dynamic workplace. Shake Shack is an equal opportunity employer that values diversity and inclusion across all aspects of employment.

The role of a Restaurant General Manager at Shake Shack is a vital leadership position focused on driving operational excellence while fostering a supportive and motivating team culture. This full-time position is based in Beaverton, Oregon, and is ideal for professionals with at least three years of high-volume, fast-paced restaurant management experience. The General Manager is responsible for overseeing all aspects of restaurant operations including inventory management, quality control, and adherence to health and safety regulations. Financial stewardship is also a key component of the role, with responsibilities including managing budget, payroll, and meeting profitability targets. Beyond daily operations, the General Manager acts as a coach and mentor to their team, promoting growth and maintaining the highest standards of hospitality. This position also involves community engagement through local promotions and events, ensuring that Shake Shack remains a beloved and integral part of its neighborhood.

Shake Shack provides competitive compensation and a comprehensive benefits package that supports the well-being and professional development of its staff. Benefits include medical, dental, and vision insurance, employer-paid life and disability insurance, a 401k plan with company match, paid time off, parental leave, and more. Employees enjoy unique perks such as weekly pay with performance bonuses, meal discounts, and exclusive corporate discounts. Access to employee assistance programs and flexible spending accounts promote work-life balance and financial health. Join Shake Shack’s #ShackFam and be part of a culture that stands for quality, community, and people-first hospitality.

Job Requirements

Minimum 3 years of restaurant general management experience
Working knowledge of restaurant operations including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
Ability to learn and train others on all aspects of the Shack operations
Demonstrated ability to champion hospitality and motivate team members
Strong leadership skills with a focus on coaching and achieving excellence
Knowledgeable in all financial aspects of business operations
Minimum 3 years of P&L responsibilities
Food handler certification preferred
Willingness to work flexible hours

Job Qualifications

Minimum 3 years of restaurant general management experience in a high volume, fast-paced environment
Working knowledge of restaurant operations including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
Ability to learn and train others on all aspects of the Shack operations
Demonstrated ability to champion hospitality and motivate team members
Strong leadership skills with a focus on coaching and achieving excellence
Knowledgeable in all financial aspects of business operations
Minimum 3 years of P&L responsibilities
Food handler certification, preferred
Willingness to work flexible hours

Job Duties

Lead, coach and develop team members
Manage inventory, quality, and safety protocols
Meet and exceed financial and profitability goals by managing budget
Maintain top-notch standards of excellence and hospitality
Drive sales and profits while developing people
Implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance
Manage payroll and scheduling
Promote the brand in the local community through word-of-mouth and restaurant events