Restaurant Assistant General Manager

Franklin, TN, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $65,000.00 - $75,000.00

Work Schedule

Standard Hours

Benefits

competitive pay

Medical insurance

Dental Insurance

Vision Insurance

401k plan

Employer Paid Life Insurance

Paid vacation

Life Assistance Program

Team Member Assistance Fund

Job Description

This job opening is for the position of Restaurant Assistant General Manager at a vibrant and dynamic restaurant known for its 100% scratch kitchen approach and commitment to delivering an exceptional dining experience. The restaurant prides itself on a culture that emphasizes high-quality food prepared from scratch, superior guest service, and a clean, safe, and engaging environment for both its guests and team members. Established as a high-volume, full-service establishment, the restaurant is dedicated to maintaining top-tier standards in all facets of its operation, from food quality to financial management. The team environment is upbeat, exciting, and fun, and the restaurant supports continuous growth and advancement opportunities for its staff.

The role of Restaurant Assistant General Manager is crucial in maintaining the flawless execution of every shift, ensuring that all team members adhere to the restaurant's stringent food quality, service standards, safety, sanitation, and company policies. This leadership position requires a proactive individual who can provide coaching, training, and development to team members, thereby supporting an environment that fosters excellence and teamwork. Partnering closely with the General Manager, the Assistant GM is responsible for driving the financial performance of the restaurant, overseeing inventory and cost controls, and implementing operational plans that enhance efficiency and profitability.

Key responsibilities include managing schedules to ensure optimal staffing and par levels, leading recruitment and interview processes, and maintaining high standards of cleanliness and safety both inside and outside the facility. The Assistant GM must respond promptly to guest feedback, ensuring positive recovery experiences, and must also inspire community engagement through catering initiatives that boost sales and foster local connections.

Candidates for this role should possess exceptional leadership skills, a strong guest service orientation, and a capability to manage multiple priorities effectively in a fast-paced environment. Additionally, physical requirements include the ability to bend, lift up to 50 pounds, stand for extended periods, and perform tasks requiring dexterity and coordination. This is a full-time position offering competitive pay ranging from $65,000 to $75,000 as a base salary with additional monthly bonuses. Benefits include medical, dental, and vision insurance, a 401K plan, employer-paid life insurance, vacation, and robust employee assistance programs.

By joining this restaurant team, an Assistant General Manager will be stepping into a rewarding career path filled with opportunities for growth and contribution to a successful and community-oriented dining establishment. The restaurant is committed to providing a supportive and professional work environment free of harassment where all employees can thrive and perform at their best.

Job Requirements

High school diploma or general equivalency diploma (GED)
Minimum of three years of high volume full-service restaurant management experience
Exceptional leadership and motivational skills required
Ability to attract, train, develop and retain the very best team members
Strong guest service focus
Ability to manage financial goals including sales growth and cost management
Ability to handle physical demands including bending, lifting up to 50 pounds, standing for extended periods
Ability to talk, hear and use hands repetitively
Dexterity for handling food items and equipment
Ability to climb ladders and step stools
Ability to work in a fast-paced, stressful environment and exercise good judgement

Job Qualifications

High school diploma or general equivalency diploma (GED)
Some college preferred
Minimum of three years of high volume full-service restaurant management experience
Exceptional leadership and motivational skills
Ability to attract, train, develop and retain top team members
Strong guest service focus with ability to deliver exceptional dining experiences
Ability to define, measure and attain financial goals including sales growth, guest count increases, staffing, service measurement, cost of goods and labor management

Job Duties

Ensures flawless execution of every detail and shift by every team member to exceed guest expectations
Provides direction, coaching, training and development for team members on food quality, service standards, safety, sanitation and company policies
Ensures adherence to all food, beverage, and service standards, policies and procedures
Partners with the General Manager to ensure financial performance of the restaurant
Ensures consistent execution of systems, standards, inventory and cost controls
Partners with the General Manager to create and implement plans for improved financial performance
Plans, executes and follows up on new company initiatives with the General Manager
Utilizes catering team to inspire community involvement and build sales
Ensures effective scheduling of team members and managers
Interviews and assists in selection of team members maintaining staffing levels
Oversees daily administration according to policy and standards
Organizes and plans work to meet changing business needs
Communicates effectively with guests, team members, management, owners and vendors
Responds promptly to guest feedback ensuring positive recovery
Maintains cleanliness and sufficient supply levels
Follows safety procedures when operating equipment
Provides a safe and harassment-free work environment
Handles multiple priorities, works under stress and exercises good judgement