Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) retirement savings plan
Job training and career growth opportunities
Job Description
Peter Piper Pizza, a beloved brand within the family dining and entertainment industry, is committed to creating memorable experiences through quality food, fun, and a family-friendly atmosphere. As a neighborhood pizzeria, Peter Piper Pizza blends delicious cuisine with engaging entertainment to make every visit exceptional for families and guests of all ages. It operates under the umbrella of CEC Entertainment, LLC, a national leader recognized for its commitment to family dining and entertainment with well-known brands like Chuck E. Cheese and Chuck's Arcade. CEC Entertainment operates nearly 600 Chuck E. Cheese locations and over 120 Peter Piper Pizza venues across 45 states and 18 countries, consistently fostering a culture where fun, play, and community connections unite families.
The role of Assistant General Manager at Peter Piper Pizza is a vital leadership position dedicated to ensuring guests receive the highest quality experience. The Assistant General Manager supports the General Manager in the day-to-day operations to maintain high standards in hospitality, food quality, cleanliness, and team development. This role embraces Peter Piper Pizza’s core values by providing outstanding guest service, overseeing operational procedures, and supporting the professional growth of team members, certified trainers, and team leads.
Working as an Assistant General Manager means being part of a thriving family-oriented business that values internal career mobility, as evidenced by the fact that 70% of its management team is promoted from within. Employees are offered career advancement opportunities, especially important as the company continues to expand into new markets. Additionally, Peter Piper Pizza offers innovative payroll programs such as the "Work Today, Get Paid Tomorrow" initiative, allowing team members early access to wages.
The Assistant General Manager's responsibilities include assisting with recruiting, hiring, and onboarding new managers and team members, managing labor costs and food waste to ensure profitability, and maintaining a safe, welcoming environment for both guests and staff. This leadership position requires effective coaching and development of entry-level managers and team members, ensuring operational procedures and guidelines are met, and readiness to handle daily challenges with a hands-on approach. Essential job functions also include physical tasks such as lifting, standing, bending, and interacting effectively with team members and guests in a dynamic work environment characterized by loud noises and moving mechanical parts.
Working at Peter Piper Pizza provides a supportive work environment where health and safety are priorities. The company enforces rigorous health and sanitation standards designed to protect employees and guests alike. Peter Piper Pizza celebrates diversity and inclusion, fostering a respectful culture that values the unique perspectives and backgrounds of its workforce. The Assistant General Manager role offers both personal satisfaction and professional growth within a leading company dedicated to quality, family entertainment, and community engagement.
The role of Assistant General Manager at Peter Piper Pizza is a vital leadership position dedicated to ensuring guests receive the highest quality experience. The Assistant General Manager supports the General Manager in the day-to-day operations to maintain high standards in hospitality, food quality, cleanliness, and team development. This role embraces Peter Piper Pizza’s core values by providing outstanding guest service, overseeing operational procedures, and supporting the professional growth of team members, certified trainers, and team leads.
Working as an Assistant General Manager means being part of a thriving family-oriented business that values internal career mobility, as evidenced by the fact that 70% of its management team is promoted from within. Employees are offered career advancement opportunities, especially important as the company continues to expand into new markets. Additionally, Peter Piper Pizza offers innovative payroll programs such as the "Work Today, Get Paid Tomorrow" initiative, allowing team members early access to wages.
The Assistant General Manager's responsibilities include assisting with recruiting, hiring, and onboarding new managers and team members, managing labor costs and food waste to ensure profitability, and maintaining a safe, welcoming environment for both guests and staff. This leadership position requires effective coaching and development of entry-level managers and team members, ensuring operational procedures and guidelines are met, and readiness to handle daily challenges with a hands-on approach. Essential job functions also include physical tasks such as lifting, standing, bending, and interacting effectively with team members and guests in a dynamic work environment characterized by loud noises and moving mechanical parts.
Working at Peter Piper Pizza provides a supportive work environment where health and safety are priorities. The company enforces rigorous health and sanitation standards designed to protect employees and guests alike. Peter Piper Pizza celebrates diversity and inclusion, fostering a respectful culture that values the unique perspectives and backgrounds of its workforce. The Assistant General Manager role offers both personal satisfaction and professional growth within a leading company dedicated to quality, family entertainment, and community engagement.
Job Requirements
- Minimum 18 years of age
- Must have a high school diploma or GED or equivalent combination of relevant education and experience
- 2 years of management experience preferably within the restaurant or hospitality industry or equivalent combination of relevant management and industry experience
- Basic computer skills
Job Qualifications
- Minimum 18 years of age
- Must have a high school diploma or GED or equivalent combination of relevant education and experience
- 2 years of management experience preferably within the restaurant or hospitality industry or equivalent combination of relevant management and industry experience
- Basic computer skills
Job Duties
- Assist the General Manager to ensure the profitability of the restaurant through various means including sales, control of labor costs and food waste
- Assist the General Manager with recruiting, interviewing, hiring and onboarding new Managers and Team Members
- Train, coach and develop entry-level managers and team members
- Open and close the restaurant by following the appropriate checklists
- Ensure all managers and team members adhere to rules, regulations, policies, and procedures
- Maintain a safe working environment for all managers, team members and guests
- Model and reinforce guest hospitality expectations
- Assign daily tasks to entry-level managers and team members and follow-up
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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