Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $63,630.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Life insurance
Tuition Reimbursement
Employee assistance program
Training opportunities
Referral program
Job Description
Louis Armstrong New Orleans International Airport (MSY) offers a vibrant and dynamic environment where hospitality meets the bustling energy of one of the country's busiest airports. Managed by HMSHost, a worldwide leader in creating innovative dining experiences in travel venues, the airport's restaurants blend culinary creativity with efficient service to accommodate diverse travelers. HMSHost brings its expertise and commitment to quality, ensuring every dining option delivers excellent customer care and operational excellence. The company values employee growth, inclusiveness, and engagement, providing career opportunities in a supportive setting with comprehensive benefits.
The Restaurant Assistant General Manager role at Louis Armstrong New Orleans International Airport is a critical leadership position within the HMSHost team, designed for professionals who thrive in a fast-paced, hospitality-driven environment. This role involves assisting branch management with executing complex quick-service restaurant (QSR) or casual dining operations, ensuring the establishment operates at the highest standards from cleanliness to staffing and customer service. The Assistant General Manager (AGM) is a hands-on leader who supports the General Manager and Multi Unit Manager in overseeing daily restaurant activities, from opening procedures to closing checklists, making strategic decisions using company policies and procedures.
The AGM ensures the restaurant is prepared to serve customers efficiently by managing shifts, allocating resources, and maintaining operational readiness. They play a pivotal role in recruiting, hiring, and advancing team members, promoting HMSHost as an employer of choice within the local community. Understanding financial and operational data is essential for this role to monitor progress towards goals and adjust team assignments accordingly. The Assistant General Manager upholds the company’s commitment to diversity and inclusion, employee wellness, safety, and compliance with all operational and adult beverage policies. The role demands excellent problem-solving and interpersonal skills to address customer and associate concerns and effectively manage the floor.
In return for their dedication, HMSHost offers a competitive salary ranging from $54,085 to $63,630 per year for this position, along with a comprehensive benefits package. These benefits include health, dental, and vision insurance; generous paid time off; holiday pay; meal and transportation benefits; a 401(k) retirement plan with company match; company-paid life insurance; tuition reimbursement; and employee assistance programs. Additionally, there are ongoing training and career growth opportunities, as well as a referral bonus program, reflecting HMSHost's commitment to employee development and satisfaction.
Overall, the Assistant General Manager at Louis Armstrong New Orleans International Airport embodies leadership, operational expertise, and a customer-centric approach that supports the airport’s reputation as a hospitality destination. This position is ideal for those who are passionate about the food service industry, eager to develop their management skills, and interested in working within a prestigious travel venue where every day brings new challenges and opportunities.
The Restaurant Assistant General Manager role at Louis Armstrong New Orleans International Airport is a critical leadership position within the HMSHost team, designed for professionals who thrive in a fast-paced, hospitality-driven environment. This role involves assisting branch management with executing complex quick-service restaurant (QSR) or casual dining operations, ensuring the establishment operates at the highest standards from cleanliness to staffing and customer service. The Assistant General Manager (AGM) is a hands-on leader who supports the General Manager and Multi Unit Manager in overseeing daily restaurant activities, from opening procedures to closing checklists, making strategic decisions using company policies and procedures.
The AGM ensures the restaurant is prepared to serve customers efficiently by managing shifts, allocating resources, and maintaining operational readiness. They play a pivotal role in recruiting, hiring, and advancing team members, promoting HMSHost as an employer of choice within the local community. Understanding financial and operational data is essential for this role to monitor progress towards goals and adjust team assignments accordingly. The Assistant General Manager upholds the company’s commitment to diversity and inclusion, employee wellness, safety, and compliance with all operational and adult beverage policies. The role demands excellent problem-solving and interpersonal skills to address customer and associate concerns and effectively manage the floor.
In return for their dedication, HMSHost offers a competitive salary ranging from $54,085 to $63,630 per year for this position, along with a comprehensive benefits package. These benefits include health, dental, and vision insurance; generous paid time off; holiday pay; meal and transportation benefits; a 401(k) retirement plan with company match; company-paid life insurance; tuition reimbursement; and employee assistance programs. Additionally, there are ongoing training and career growth opportunities, as well as a referral bonus program, reflecting HMSHost's commitment to employee development and satisfaction.
Overall, the Assistant General Manager at Louis Armstrong New Orleans International Airport embodies leadership, operational expertise, and a customer-centric approach that supports the airport’s reputation as a hospitality destination. This position is ideal for those who are passionate about the food service industry, eager to develop their management skills, and interested in working within a prestigious travel venue where every day brings new challenges and opportunities.
Job Requirements
- High school diploma or equivalent
- Minimum 2 years of experience in restaurant or food service management
- Proven leadership ability with experience supervising team members
- Strong organizational and multitasking skills
- Ability to work flexible hours including weekends and holidays
- Knowledge of cash handling and inventory procedures
- Basic understanding of health and safety regulations
- Effective problem-solving and conflict resolution skills
Job Qualifications
- High school diploma or equivalent
- Prior experience in restaurant management or related hospitality field
- Strong leadership and supervisory skills
- Knowledge of financial and operational reporting
- Ability to manage multiple tasks in a fast-paced environment
- Excellent communication and interpersonal skills
- Commitment to diversity and inclusion principles
Job Duties
- Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures
- Assists the GM/F&B Multi Unit Manager I in managing by supervising day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale
- Interviews job candidates, makes hiring, termination, advancement, promotion or any other status change decisions for associates within the unit
- Promotes HMSHost as an employer of choice within the local community
- Reads and understands financial and operational data and reports to monitor progress towards unit goals and assigns associates to meet those objectives
- Manages the day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale
- Ensures company and branch diversity and inclusion philosophy is understood and actively executed within the restaurant
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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