
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Job Description
This restaurant is a dynamic and innovative dining establishment dedicated to delivering an exceptional culinary experience with a 100% scratch kitchen approach. Committed to quality, freshness, and creativity, the restaurant prides itself on crafting every dish from scratch using the finest ingredients. This approach positions the restaurant as a leader in the industry, appealing to discerning guests who value authenticity and superior food quality.
The role of the Restaurant Assistant General Manager is pivotal to the success of the restaurant. This leadership position involves overseeing daily operations, ensuring seamless execution of every detail during each shift, and fostering a team environment that consistently exceeds guest expectations. The Assistant General Manager plays a crucial role in providing direction, coaching, training, and development to team members, emphasizing food quality, service standards, safety, sanitation, and adherence to company policies.
This role requires a strategic partner to the General Manager, who collaborates to ensure the financial performance of the restaurant meets or exceeds targets. The Assistant General Manager is responsible for implementing and enforcing standards, managing inventory, controlling costs, and driving initiatives that enhance operational effectiveness. They also spearhead community involvement through the catering team to boost sales and build lasting relationships.
Furthermore, the Assistant General Manager ensures that team schedules optimize performance by maintaining appropriate staffing levels and aligning team capabilities with business projections. In addition to supporting recruitment efforts, this role is instrumental in administrative functions and is adaptive in planning and organizing work to meet evolving business needs.
Communication is a vital aspect of this position, which requires effective interaction with guests, staff, management, owners, and vendors. The Assistant General Manager is also responsible for responding promptly to guest feedback and implementing positive guest recovery strategies. Maintaining cleanliness, safety, and a harassment-free, professional workplace environment are also key responsibilities.
This position demands the ability to juggle multiple priorities, work well under pressure, and exercise sound judgment consistently. Physical stamina is necessary, as duties involve standing for extended periods, lifting up to 50 pounds, and performing various physical tasks inherent in a restaurant environment.
Overall, the Restaurant Assistant General Manager position offers a fantastic opportunity for experienced leaders who are passionate about hospitality and operational excellence. This role not only promotes personal and professional growth but also contributes significantly to the restaurant's reputation and success through leadership, innovation, and a relentless commitment to guest satisfaction.
The role of the Restaurant Assistant General Manager is pivotal to the success of the restaurant. This leadership position involves overseeing daily operations, ensuring seamless execution of every detail during each shift, and fostering a team environment that consistently exceeds guest expectations. The Assistant General Manager plays a crucial role in providing direction, coaching, training, and development to team members, emphasizing food quality, service standards, safety, sanitation, and adherence to company policies.
This role requires a strategic partner to the General Manager, who collaborates to ensure the financial performance of the restaurant meets or exceeds targets. The Assistant General Manager is responsible for implementing and enforcing standards, managing inventory, controlling costs, and driving initiatives that enhance operational effectiveness. They also spearhead community involvement through the catering team to boost sales and build lasting relationships.
Furthermore, the Assistant General Manager ensures that team schedules optimize performance by maintaining appropriate staffing levels and aligning team capabilities with business projections. In addition to supporting recruitment efforts, this role is instrumental in administrative functions and is adaptive in planning and organizing work to meet evolving business needs.
Communication is a vital aspect of this position, which requires effective interaction with guests, staff, management, owners, and vendors. The Assistant General Manager is also responsible for responding promptly to guest feedback and implementing positive guest recovery strategies. Maintaining cleanliness, safety, and a harassment-free, professional workplace environment are also key responsibilities.
This position demands the ability to juggle multiple priorities, work well under pressure, and exercise sound judgment consistently. Physical stamina is necessary, as duties involve standing for extended periods, lifting up to 50 pounds, and performing various physical tasks inherent in a restaurant environment.
Overall, the Restaurant Assistant General Manager position offers a fantastic opportunity for experienced leaders who are passionate about hospitality and operational excellence. This role not only promotes personal and professional growth but also contributes significantly to the restaurant's reputation and success through leadership, innovation, and a relentless commitment to guest satisfaction.
Job Requirements
- High school diploma or general equivalency diploma (GED)
- Some college preferred
- Minimum of three years of high volume full-service restaurant management experience
- Ability to attract train develop and retain top team members
- Strong guest service focus
- Ability to define measure and attain financial goals
- Ability to sit or stand for extended periods
- Ability to lift at least 50 pounds
- Ability to talk and hear and use hands repetitively
- Ability to bend kneel crouch and climb
- Ability to climb ladder and step stool
- Dexterity for handling food and dishes
Job Qualifications
- High school diploma or general equivalency diploma (GED)
- Some college preferred
- Minimum of three years of high volume full-service restaurant management experience
- Exceptional leadership and motivational skills
- Ability to attract train develop and retain top team members
- Strong guest service focus for exceptional dining experiences
- Ability to define measure and attain financial goals with focus on sales growth guest count labor and cost management
Job Duties
- Ensures flawless execution of every detail every shift by every team member to exceed guest expectations
- Provides direction coaching training and development for team members including food quality service standards safety and sanitation and company policies and procedures
- Ensures all food beverage and service standards policies and procedures are adhered to
- Partners with the GM to ensure financial performance of the restaurant
- Ensures consistent execution of all systems standards inventory and cost controls
- Partners with the GM to create and implement plans that result in improved financial performance in all areas of the operation
- Partners with GM to plan execute and follow up on new company initiatives
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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