Restaurant Assistant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Training and Development
Career advancement opportunities

Job Description

Fazoli's is a well-established fast casual Italian-American restaurant chain known for serving authentic Italian fare, including their signature hot and fresh garlic breadsticks. Founded with a commitment to quality, service, and community involvement, Fazoli's has grown to become a favored dining destination for guests seeking a quick, flavorful, and satisfying meal in a friendly environment. The company's mission, "to enhance the lives of those we touch… one breadstick at a time," reflects a deeper promise to not only provide excellent food but to make a positive impact on customers, team members, and the local communities they serve. This mission is echoed through Fazoli's dedication to exceptional guest service, fostering a culture of respect, integrity, and teamwork.

As an Assistant General Manager at Fazoli's, you will play an instrumental role in the daily operations and long-term success of the restaurant. Working closely with the General Manager and the team, the position prepares you to assume the responsibilities of a future General Manager. This leadership position requires an individual with strong business acumen, a passion for excellence, and a commitment to maintaining Fazoli's high standards of quality and customer service.

In this role, leadership is paramount. You will be responsible for recruiting, selecting, hiring, training, and developing a high-performance team that delivers unparalleled guest service every day. Fazoli's values leaders who lead by example, treating all team members and guests with dignity and respect. The Assistant General Manager must embody the company's core value that "People come first." Integrity is equally critical; the ability to execute restaurant operations flawlessly while adhering to Fazoli's policies and standards ensures the brand reputation remains impeccable.

From managing a $1 million-plus business, overseeing everything from guest service to supply chain management, the Assistant General Manager will face varied challenges that require effective teamwork and a competitive spirit. Fazoli's culture encourages striving for perfection, continuously improving each day in the "Pursuit of Excellence." Your efforts will contribute to creating an environment where guests are welcomed warmly, employees feel valued, and the restaurant operates efficiently and profitably.

Ideal candidates for this role possess at least 12 months of previous restaurant management experience or, for internal candidates, a minimum of 6 months as a successful Fazoli's Assistant Manager. A high school diploma or GED equivalent is required, along with the flexibility to work various shifts during operating hours and willingness to transfer or assist at other Fazoli's locations as needed. By joining Fazoli's as an Assistant General Manager, you become part of a passionate team dedicated to making every day better for guests and employees alike while advancing your career in restaurant management.

Job Requirements

  • High school diploma or GED equivalent
  • At least 18 years of age
  • 12+ months previous restaurant management experience for external candidates
  • 6+ months experience as Fazoli’s Assistant Manager for internal candidates
  • Open availability to work all shifts during restaurant hours
  • Flexibility to transfer or assist at other Fazoli’s locations

Job Qualifications

  • High school diploma or GED equivalent
  • Minimum 12 months of previous restaurant management experience for external candidates
  • Minimum 6 months of experience as a Fazoli’s Assistant Manager for internal candidates
  • Ability to work all shifts within restaurant operating hours
  • Flexibility to transfer or assist at other Fazoli’s restaurants as business needs arise
  • Strong leadership and interpersonal skills
  • Demonstrated integrity and business acumen
  • Competitive and team-oriented mindset

Job Duties

  • Recruit, select, hire, train, develop and retain a high performance team
  • Lead by example and treat people with dignity and respect
  • Execute Fazoli’s policies, systems and processes to ensure brand standards
  • Manage day-to-day restaurant operations including guest service, sales-building, marketing, human resources, supply chain, administration and facilities maintenance
  • Foster teamwork and collaboration among staff
  • Strive for continuous improvement and pursuit of excellence
  • Assist General Manager in preparing to assume full management responsibilities

Job Criteria

Experience

Mid Level (3-7 years)


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