Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $70,000.00 - $78,000.00
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Work Schedule

Flexible
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Benefits

fun workplace
free movies
Free Food
Paid Time Off
competitive pay
flexible scheduling
Medical insurance
Dental Insurance
Vision Insurance
FSA
HSA
voluntary benefits

Job Description

Alamo Drafthouse Cinema is a renowned entertainment company and restaurant chain that combines unique cinematic presentations with exceptional dining experiences. Located at 2855 Stevens Creek Blvd Suite 2160, Santa Clara, California, the Alamo Drafthouse is known for its innovative approach to movie-going, blending entertainment and hospitality to create memorable guest experiences. The company emphasizes a culture that balances hard work and fun, fostering an environment where employees can grow both personally and professionally. They maintain strong core values centered around excellence, community, and integrity, making them a leader in the hospitality and entertainment industries. The company offers competitive pay, performance-based incentives, and comprehensive benefits, including medical, dental, and vision insurance for both full-time and part-time teammates.

The role of Alamo Restaurant & Theater Manager is pivotal in supporting the General Manager by overseeing daily operations to ensure a flawless guest and team experience. Managers at Alamo are seasoned professionals driven by a passion for hospitality and entertainment. Their responsibilities span across various operational facets such as teammate development, quality assurance, event execution, scheduling, ordering, inventory management, facilities maintenance, and production. They serve as key leaders who foster team growth, uphold company standards, and drive continuous improvement through operational insights and customer feedback.

This position offers an annual salary ranging from $70,000 to $78,000, with additional incentive bonuses tied to performance. As an Alamo Manager, you will be expected to grow revenue and control costs by managing vendor relationships and inventory while contributing to the financial success of your venue. The role also requires leading service delivery, addressing patron complaints, ensuring safety and operational protocols, and maintaining the facility's high standards. You will develop leadership within your team, provide coaching, and celebrate team successes, promoting a positive workplace culture aligned with the company’s mission: to ensure every guest and teammate has an awesome experience and is excited to return. This position demands adaptability, multitasking skills, and a proactive approach to problem-solving, making it ideal for individuals with a deep commitment to hospitality and guest satisfaction.

Job Requirements

  • Must be able to lift and transport items up to 50 lbs
  • Ability to stand for extended periods
  • Capable of walking up and down stairs frequently
  • Comfort operating POS touch-screen devices
  • Willingness to work in kitchen environments with exposure to heat, steam, and noise
  • Ability to position oneself discreetly in theater settings
  • Must be able to climb stairs

Job Qualifications

  • Proven leadership and motivational skills with professional appearance and role modeling
  • Previous management experience in hospitality, restaurant, or entertainment industry preferred
  • Basic computer skills including Microsoft Office and G-Suite
  • Strong verbal and written communication skills
  • Effective problem-solving capabilities
  • Experience in maintaining positive guest relations
  • Ability to multitask and adapt quickly

Job Duties

  • Manage all cost of goods sold and maintain vendor relationships within assigned areas
  • Report operational successes and areas for improvement to the General Manager
  • Assist in monthly inventory execution
  • Implement action items derived from profit and loss and operational expense reviews
  • Uphold company standards of behavior, code of conduct, and operational guidelines
  • Lead front-of-house service, coordinate team efforts, and assist where necessary
  • Address and resolve patron complaints to enhance guest satisfaction
  • Monitor patron feedback for continuous improvement opportunities
  • Ensure compliance with operational and safety protocols
  • Maintain facility and equipment standards
  • Develop team members and execute learning and development programs
  • Identify and cultivate key hourly leaders
  • Track performance issues and conduct coaching
  • Celebrate team successes

Job Criteria

Experience

Mid Level (3-7 years)


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