Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Salary
Range $70,000.00 - $78,000.00
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Work Schedule

Flexible
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Benefits

Paid Time Off
competitive pay
flexible scheduling
Medical insurance
Dental Insurance
Vision Insurance
Incentive bonus

Job Description

Alamo Drafthouse Cinema is a renowned entertainment company that blends dining and theatrical experiences, creating a unique and immersive environment for guests. Established with a strong commitment to exemplary customer service, quality assurance, and community engagement, Alamo Drafthouse offers a distinctive venue where both movie enthusiasts and food lovers can indulge in an extraordinary experience. Known for its innovative approach, this company has successfully combined the art of cinema with gourmet dining, fostering a vibrant culture that emphasizes respect, creativity, and guest satisfaction.

This role is for an Alamo Restaurant & Theater Manager located at 2855 Stevens Creek Blvd Suite 2160, Santa Clara, California. The position offers a competitive salary range from $70,000 to $78,000 annually, supplemented by an incentive bonus that rewards performance. This management role is integral to supporting the General Manager in overseeing daily operations across the venue. The manager ensures smooth coordination between various departments, including teammate development, quality assurance, event execution, scheduling, inventory management, facilities maintenance, and production. The overarching goal is to maintain and elevate the guest and team experience, fostering an environment that encourages growth and excellence.

Restaurant and Theater Managers at Alamo Drafthouse are seasoned professionals with a passion for hospitality and entertainment. They are expected to embody the company’s mission and core values through leadership and active participation in daily activities. Their responsibilities include managing costs and driving revenue within their assigned areas, working with vendors to maintain inventory control, and assisting with monthly inventory and financial analysis. These managers lead by example in providing exceptional guest service, handling patron feedback and complaints, and ensuring operational and safety standards are met.

Beyond operational duties, the role emphasizes team leadership and development. Managers are tasked with building strong teams by identifying and nurturing key hourly leaders, promoting learning and development opportunities to improve retention, and coaching team members to maintain high performance standards. The position requires a proactive attitude, adaptability, and the capacity to manage multiple priorities effectively. The company offers a dynamic and fun workplace culture where authenticity and collaboration are valued, along with benefits such as free movies, food, paid time off, competitive pay, flexible scheduling, and comprehensive medical benefits for all teammates.

Candidates for this role should be eager to contribute to a company that prioritizes guest and teammate experiences, uphold high ethical standards, foster community connections, and embrace innovation. This is a fantastic opportunity for individuals experienced in hospitality or entertainment management who thrive in energetic environments and are committed to excellence and continuous improvement.

Job Requirements

  • High school diploma or equivalent
  • Previous management experience in hospitality, restaurant, or entertainment industry preferred
  • Ability to lift and transport up to 50 lbs
  • Ability to stand for extended periods
  • Ability to walk up and down stairs frequently
  • Comfortable operating POS touch-screen devices
  • Comfortable working in kitchen environments with exposure to heat, steam, fire, and noise
  • Ability to climb stairs
  • Ability to position self discreetly in theaters

Job Qualifications

  • Proven leadership and motivational skills
  • Professional appearance and positive role model
  • Experience in hospitality, restaurant, or entertainment management
  • Basic computer proficiency including Microsoft Office and G-Suite
  • Strong verbal and written communication skills
  • Effective problem-solving abilities
  • Experience in monitoring and maintaining positive guest relations
  • Ability to multi-task and adapt quickly

Job Duties

  • Manage all cost of goods (COGs) within assigned area such as bar, guest attendants, concierge, events
  • Maintain relationships with relevant vendors
  • Report operational successes and opportunities to the General Manager
  • Assist in the execution of the monthly inventory process
  • Execute action items derived from profit and loss (P&L) and operating expense ratio (OER) analysis
  • Uphold company’s core values, code of conduct, and operational guidelines
  • Lead service from the floor, coordinating front-of-house team and assisting as needed
  • Address patron complaints, transforming unsatisfactory experiences into opportunities
  • Monitor patron feedback for new ideas and opportunities
  • Ensure execution of operational and safety protocols
  • Maintain standards of facility and equipment within the venue
  • Develop and build a strong team through learning and development initiatives
  • Identify and recruit key hourly leaders to improve retention
  • Track performance issues and conduct coaching conversations
  • Celebrate team successes

Job Criteria

Experience

Mid Level (3-7 years)


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