Restaurant & Operations Manager

Modesto, CA, USA|

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $26.00 - $30.00

Benefits

Medical insurance

Dental Insurance

Vision Insurance

wellness programs

401(k) retirement plan

Employee Stock Purchase Program

Employee assistance program

Paid vacation

Paid holidays

Employee Discounts

Job Description

Lucky Strike Entertainment is a leading global location-based entertainment company known for its wide range of upscale and traditional bowling centers, expansive waterparks, amusement parks, and family entertainment centers. Founded in 1997 with a single bowling center, Lucky Strike has grown exponentially to include 360 bowling centers, 5 major waterparks, a large amusement park in California, and 10 upscale Boomers Family Entertainment Centers in key markets across the United States. With over 14,000 associates and nearly $1.4 billion in annual revenue, Lucky Strike has established itself as a powerhouse in the hospitality and entertainment industry. The company thrives on creating memorable guest experiences and prides itself on its commitment to hospitality excellence.

At Lucky Strike Entertainment, the role of Restaurant and Operations Manager is pivotal to maintaining the high standards of service and operational excellence that the company is known for. This position involves leading food and beverage, bar, bowling, and arcade operations across every shift, ensuring seamless service flow and superior guest hospitality. The Manager acts as a floor leader, stepping into any role necessary to support the team and uphold service quality. Responsibilities include recruiting, training, and coaching team members to exceed company standards and deliver an exceptional guest experience. Financial oversight is a key aspect of the role, involving labor management, controlling food and beverage costs, maintaining inventory accuracy, and meeting daily financial targets. This position demands a hands-on approach, with the Manager actively supporting both front-of-house (FOH) and back-of-house (BOH) operations, resolving guest issues promptly, and fostering a culture of accountability among staff.

The Restaurant and Operations Manager position offers competitive pay ranging from $26 to $30 per hour, with performance-based incentives and a comprehensive rewards package. This package includes benefits such as medical, dental, and vision plans tailored to individual needs, wellness resources, 401(k) retirement plans, an employee stock purchase program, and an employee assistance program. Additionally, employees enjoy vacation time, holiday pay, and exclusive discounts on entertainment venues like bowling alleys, waterparks, and retail outlets. The company values talent and dedication, making it a sought-after employer for those aiming for career growth and sustained opportunities in the hospitality industry. Joining Lucky Strike means becoming part of a passionate, winning team that values commitment and delivers exceptional experiences to every guest, every time.

Job Requirements

Bachelor’s degree or equivalent experience preferred
Minimum 3 years of leadership experience in restaurant, hospitality, or high-volume food and beverage operations
Proven track record in driving sales and delivering excellent guest service
Experience in team recruitment, training, and development
Strong financial management skills including budget and cost control
Ability to work flexible hours including nights, weekends, and holidays
Physical ability to lift up to 50 lbs and stand or walk for extended periods

Job Qualifications

3 or more years of leadership experience in restaurant, hospitality, or high-volume food and beverage operations
Proven ability to drive food and beverage sales and build teams that deliver it consistently
Experience training and developing hourly leaders in fast-paced environments
A floor-first management style with a strong read on guest experience
Solid financial acumen including labor, food cost, inventory, and P&L contribution
Comfortable lifting up to 50 lbs and standing or walking for extended periods
Flexible availability including nights, weekends, and holidays

Job Duties

Lead daily operations across food and beverage, bar, kitchen, bowling, and arcade, maintaining service flow and hospitality standards every shift
Drive revenue through sales-focused service, upselling, guest engagement, and event support
Recruit, train, coach, and schedule teams that consistently meet company standards and genuinely serve guests well
Own labor management, food and beverage cost control, inventory accuracy, and daily financial targets
Stay on the floor supporting FOH and BOH, resolving guest issues in real time, and reinforcing a culture of accountability
Ensure the center is operationally ready and guest-ready through every high-volume shift