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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $36.05 - $38.46
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
performance-based incentives
Paid Time Off
Career development opportunities
Employee Discounts
retirement plans
Healthcare coverage
Job Description
Lucky Strike Entertainment, formerly known as Bowlero Corp, is one of the world's leading location-based entertainment platforms. With over 360 locations spread across North America, the company specializes in providing unique and immersive experiential offerings such as bowling, amusement arcades, water parks, and family entertainment centers. As a major player in the entertainment and hospitality sector, Lucky Strike Entertainment also owns the Professional Bowlers Association, which is considered the premier league of bowling worldwide and a growing media property with millions of engaged fans globally. This entertainment powerhouse is renowned for combining fun, excitement, and high-quality guest experiences in a... Show More
Job Requirements
- Bachelor’s degree
- Minimum two years of management experience in kitchen, bar, restaurant, and food service operations
- Proven ability to supervise center operations staff
- Strong interpersonal and communication skills
- Flexibility to work nights, weekends, holidays, and extended hours
- Ability to motivate and develop a team
- Knowledge of POS register systems
- Capability to resolve guest complaints effectively and promptly
Job Qualifications
- Bachelor’s degree
- 2+ years of management experience in kitchen, bar, restaurant, and food service operations
- Ability to supervise center operations staff
- Strong team player
- Exceptional people developer
- Customer service pro
- Knowledge of POS register systems
Job Duties
- Be a champion for our guests, consistently delivering exceptional service, soliciting valuable feedback, and actively addressing and resolving guest complaints
- Continually hone operational execution, schedule staffing levels to meet center needs and maximize guest experience
- Execute marketing strategies to capitalize on all business opportunities including leagues and open play bowling
- Develop and maintain relationships with league bowlers and officers, adhere to league formats, distribute league announcements, and manage league administrative duties
- Recruit, hire, train, and schedule a talented team of hourly center staff
- Lead the team through effective motivation, leveraging individual strengths, delegating responsibilities to ensure guest satisfaction and productivity
- Oversee the management and expansion of the Food & Beverage program, ensuring quality standards and guest satisfaction, providing ongoing training and supervision
- Maintain flexibility to work varying shifts including weekends, holidays, and extended workdays as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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