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Lucky Strike Entertainment logo

Restaurant & Operations Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
performance-based incentives
Competitive total rewards package
Paid Time Off
Healthcare coverage

Job Description

Lucky Strike Entertainment, formerly known as Bowlero Corp, is a leader in location-based entertainment with more than 360 venues across North America. The company specializes in offering exceptional experiences through a variety of entertainment options including bowling, arcade games, water parks, and family entertainment centers. Lucky Strike Entertainment also owns the Professional Bowlers Association (PBA), a prestigious bowling league with an extensive fan base worldwide, blending sport with entertainment. This dynamic and innovative company is dedicated to creating memorable moments for guests while fostering a positive and stimulating work environment for its employees. The company is well recognized for its... Show More

Job Requirements

  • 2+ years of management experience in kitchen, bar, restaurant, and food service operations
  • bachelor’s degree
  • ability to supervise center operations staff
  • ability to work nights, weekends, holidays, and extended hours
  • excellent interpersonal and communication skills
  • strong leadership and team development abilities

Job Qualifications

  • 2+ years of management experience in kitchen, bar, restaurant, and food service operations
  • bachelor’s degree
  • ability to supervise center operations staff
  • strong team player
  • exceptional people developer
  • customer service pro
  • knowledge of POS register systems

Job Duties

  • be a champion for our guests, consistently delivering exceptional service, soliciting valuable feedback, and actively addressing and resolving guest complaints
  • continually hone our operational execution
  • schedule staffing levels to meet your center’s needs and maximize the guest experience
  • capitalize on all business opportunities in your market area by executing our marketing strategies to drive sales (leagues, open play bowling, etc.)
  • develop and maintain a good relationship with league bowlers and officers to help grow our league business
  • recruit, hire, train, and schedule a talented team of hourly center staff
  • lead the team and influence them through effective motivation
  • oversee the management and expansion of your center’s food and beverage program, ensuring the highest quality standards and exceptional guest satisfaction
  • work varying shifts, from weekends to holidays, including extended workdays as needed

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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