Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
performance-based incentives
Competitive total rewards package
Paid Time Off
Healthcare coverage
Job Description
Lucky Strike Entertainment, formerly known as Bowlero Corp, is a leader in location-based entertainment with more than 360 venues across North America. The company specializes in offering exceptional experiences through a variety of entertainment options including bowling, arcade games, water parks, and family entertainment centers. Lucky Strike Entertainment also owns the Professional Bowlers Association (PBA), a prestigious bowling league with an extensive fan base worldwide, blending sport with entertainment. This dynamic and innovative company is dedicated to creating memorable moments for guests while fostering a positive and stimulating work environment for its employees. The company is well recognized for its commitment to quality services and continually evolving entertainment offerings that cater to diverse audiences of all ages.
The Restaurant/Entertainment Manager position at Lucky Strike Entertainment is an exciting, multifaceted role designed for individuals passionate about hospitality and entertainment. This managerial role involves coordinating daily operations, leading a diverse team, and ensuring an exceptional guest experience in a vibrant and fast-paced setting. These managers play a critical role in supporting the General Manager by overseeing center management, including food and beverage services, entertainment activities, property and equipment maintenance, and customer service operations. They act as the General Manager's deputy, ensuring the smooth operation of all facets of the center, enabling the delivery of fun, engaging, and high-quality entertainment.
The role demands proactive leadership and hands-on involvement, requiring managers to be continuously on their feet, managing staff schedules, handling guest concerns in real time, and capitalizing on market opportunities such as leagues and open play bowling to drive business growth. Restaurant/Entertainment Managers at Lucky Strike Entertainment maintain a strong focus on guest satisfaction, staff development, and operational excellence. They foster a positive work culture by recruiting and training team members, motivating staff, and optimizing team strengths to enhance productivity and guest experience.
Food and beverage management is a significant aspect of the role. These managers are responsible for overseeing the center’s dining offerings, ensuring that high-quality standards are consistently met, and that service exceeds guests’ expectations. They are also tasked with expanding the food and beverage program by driving sales and implementing corporate initiatives effectively within the team.
Flexibility is essential in this role, as it requires working varying shifts, including nights, weekends, holidays, and extended hours depending on center needs. This position is perfect for those dreaming of progressing to a General Manager role in the future, offering comprehensive operational exposure and leadership experience within a renowned entertainment company. Overall, the Restaurant/Entertainment Manager role at Lucky Strike Entertainment combines a passion for hospitality, entertainment, and team development to create engaging guest experiences every day.
The Restaurant/Entertainment Manager position at Lucky Strike Entertainment is an exciting, multifaceted role designed for individuals passionate about hospitality and entertainment. This managerial role involves coordinating daily operations, leading a diverse team, and ensuring an exceptional guest experience in a vibrant and fast-paced setting. These managers play a critical role in supporting the General Manager by overseeing center management, including food and beverage services, entertainment activities, property and equipment maintenance, and customer service operations. They act as the General Manager's deputy, ensuring the smooth operation of all facets of the center, enabling the delivery of fun, engaging, and high-quality entertainment.
The role demands proactive leadership and hands-on involvement, requiring managers to be continuously on their feet, managing staff schedules, handling guest concerns in real time, and capitalizing on market opportunities such as leagues and open play bowling to drive business growth. Restaurant/Entertainment Managers at Lucky Strike Entertainment maintain a strong focus on guest satisfaction, staff development, and operational excellence. They foster a positive work culture by recruiting and training team members, motivating staff, and optimizing team strengths to enhance productivity and guest experience.
Food and beverage management is a significant aspect of the role. These managers are responsible for overseeing the center’s dining offerings, ensuring that high-quality standards are consistently met, and that service exceeds guests’ expectations. They are also tasked with expanding the food and beverage program by driving sales and implementing corporate initiatives effectively within the team.
Flexibility is essential in this role, as it requires working varying shifts, including nights, weekends, holidays, and extended hours depending on center needs. This position is perfect for those dreaming of progressing to a General Manager role in the future, offering comprehensive operational exposure and leadership experience within a renowned entertainment company. Overall, the Restaurant/Entertainment Manager role at Lucky Strike Entertainment combines a passion for hospitality, entertainment, and team development to create engaging guest experiences every day.
Job Requirements
- 2+ years of management experience in kitchen, bar, restaurant, and food service operations
- bachelor’s degree
- ability to supervise center operations staff
- ability to work nights, weekends, holidays, and extended hours
- excellent interpersonal and communication skills
- strong leadership and team development abilities
Job Qualifications
- 2+ years of management experience in kitchen, bar, restaurant, and food service operations
- bachelor’s degree
- ability to supervise center operations staff
- strong team player
- exceptional people developer
- customer service pro
- knowledge of POS register systems
Job Duties
- be a champion for our guests, consistently delivering exceptional service, soliciting valuable feedback, and actively addressing and resolving guest complaints
- continually hone our operational execution
- schedule staffing levels to meet your center’s needs and maximize the guest experience
- capitalize on all business opportunities in your market area by executing our marketing strategies to drive sales (leagues, open play bowling, etc.)
- develop and maintain a good relationship with league bowlers and officers to help grow our league business
- recruit, hire, train, and schedule a talented team of hourly center staff
- lead the team and influence them through effective motivation
- oversee the management and expansion of your center’s food and beverage program, ensuring the highest quality standards and exceptional guest satisfaction
- work varying shifts, from weekends to holidays, including extended workdays as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
