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Lucky Strike Entertainment logo

Restaurant & Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $60,000.00 - $65,000.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Healthcare coverage
performance-based incentives
Competitive total rewards package
Paid Time Off
Training and development programs
Employee Discounts
retirement savings plan

Job Description

Lucky Strike Entertainment, formerly known as Bowlero Corp, is a leading location-based entertainment platform with over 360 venues across North America. The company specializes in providing top-tier experiential offerings, including bowling, arcade amusements, water parks, and family-oriented entertainment centers. Lucky Strike Entertainment also owns the Professional Bowlers Association, which is recognized as the major league of bowling and is an expanding media property with millions of fans worldwide. This unique combination of entertainment and sports media makes Lucky Strike Entertainment an exciting and dynamic company to be part of, committed to delivering memorable experiences for guests and fostering an enjoyable... Show More

Job Requirements

  • Bachelor's degree
  • Minimum 2 years management experience in kitchen, bar, restaurant, or food service operations
  • Ability to supervise center operations staff
  • Strong interpersonal and communication skills
  • Flexibility to work varying shifts including nights, weekends, and holidays
  • Ability to stand, walk, and bend for extended periods
  • Capable of lifting objects with assistance

Job Qualifications

  • Bachelor's degree
  • 2+ years of management experience in kitchen, bar, restaurant or food service operations
  • Strong team player
  • Exceptional people development skills
  • Customer service proficiency
  • Knowledge of POS register systems
  • Excellent interpersonal and communication skills

Job Duties

  • Be a champion for our guests by delivering exceptional service, solicit valuable feedback and resolve guest complaints
  • Hone operational execution and schedule staffing levels to meet center needs
  • Execute marketing strategies to drive sales including leagues and open play bowling
  • Develop and maintain relationships with league bowlers and officers and handle league administrative duties
  • Recruit, hire, train, and schedule hourly center staff
  • Lead and motivate team members, delegate tasks and maximize center productivity
  • Oversee and expand the Food & Beverage program ensuring high quality and guest satisfaction
  • Work flexible shifts including nights, weekends, holidays and extended hours as needed

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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