Restaurant & Operations Manager

Lucky Strike Entertainment, formerly Bowlero Corp, is a leading location-based entertainment company renowned for offering premier experiential destinations across North America. With over 360 locations, the company provides a dynamic mix of bowling, amusement games, water parks, and family entertainment centers, creating unforgettable fun for guests of all ages. Lucky Strike Entertainment also owns the Professional Bowlers Association, elevating its profile in the major league bowling scene and attracting millions of fans worldwide. This extensive network and strong industry presence position Lucky Strike as a pioneer and innovator in the entertainment and hospitality sector.

The Restaurant / Entertainment Manager role at Lucky Strike Entertainment plays a crucial part in bringing the company's vision to life. This active and dynamic position involves managing day-to-day operations within the center, including food and beverage services, entertainment activities, league partnerships, and property maintenance. Restaurant / Entertainment Managers assist the General Manager in overseeing the overall functioning of the center and act as the authority in their absence. They balance operational responsibilities with a strong focus on delivering exceptional guest experiences and fostering team development.

This role is ideal for professionals who thrive in fast-paced environments and enjoy multitasking and problem-solving in real time. The manager must coordinate multiple team members on the floor, guiding and motivating them to provide top-tier service and maintain high standards of quality. A critical part of the position is continuously improving operational execution by managing staff schedules and optimizing guest interactions. Additionally, the manager is responsible for growing the business by promoting marketing initiatives such as leagues and open play bowling, building partnerships with league members, and expanding food and beverage sales.

Being a Restaurant / Entertainment Manager requires a flexible schedule capable of accommodating weekends, holidays, and extended workdays, reflecting the entertainment industry's demands. The person in this role serves as a role model and leader, recruiting, hiring, training, and supervising hourly center staff to create a talented and cohesive team. They leverage individual strengths within their team to maximize productivity and guest satisfaction. Furthermore, the manager ensures adherence to company standards in food and beverage operations, guaranteeing excellent quality and exceptional guest experiences.

Lucky Strike Entertainment offers competitive hourly pay ranging from $25 to $28 per hour, alongside performance-based incentives. The company also provides a comprehensive total rewards package, including healthcare coverage and various other benefits, contributing to a rewarding employment experience. This position presents an excellent opportunity for individuals looking to advance their careers in the hospitality and entertainment industries, particularly those aiming to progress towards General Manager roles within the company.

In summary, this role is perfect for energetic, customer-focused professionals with strong interpersonal and leadership skills who enjoy fostering team development and delivering outstanding guest experiences in an entertainment-driven environment. Lucky Strike Entertainment provides a vibrant workplace culture filled with bowling, arcade games, amazing parties, and delicious food, making work an engaging and enjoyable experience every day.