Restaurant and Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $52,181.00 - $61,389.00
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Work Schedule

Standard Hours
Weekend Shifts
Night Shifts
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Benefits

competitive salary
Quarterly bonus program
Health Insurance
Dental Insurance
Vision Insurance
long-term disability
short-term disability
Employee assistance program
401K matching plan
Free Food
FREE gameplay
Large leadership team
fun work environment
Career growth opportunities

Job Description

Dave & Buster's Inc. and Main Event Entertainment are renowned leaders in the restaurant and entertainment industry, offering a dynamic and engaging environment that combines dining with amusement. These brands are well-known for delivering exceptional guest experiences through vibrant atmospheres that encompass gaming, entertainment, and quality food and beverage services. As part of a progressive and inclusive organization, they strive to foster a fun and energetic work environment while prioritizing team member growth and development. Dave & Buster's and Main Event provide opportunities for career advancement by managing two exciting brands under one roof, doubling growth potential for motivated individuals. Their commitment to equal employment opportunity and participation in E-Verify ensure a fair and transparent hiring process aligned with legal requirements. The Restaurant & Operations Manager role is a full-time position with an annual salary range from $52,181 to $61,389, designed for leaders passionate about the hospitality and entertainment scene who can thrive in a fast-paced, multifaceted environment.

In this leadership role, you will provide overall management and strategic direction aimed at exceeding guest expectations and positively impacting business outcomes. The position requires supervising and inspiring team members, managing operational costs including cost of goods sold and labor, and ensuring compliance with high operating standards. The manager will be expected to foster a vibrant team culture by communicating in ways that inspire fun, embodying core values, and leading a diverse group of hourly employees through recruiting, hiring, coaching, and professional development. This hands-on role demands stamina and commitment to handle fast-paced scenarios, including working 50-hour weeks and overseeing daily activities that contribute to smooth operations and memorable guest experiences. The ideal candidate will be adept at multitasking and have the resilience to manage busy shifts involving significant walking and active engagement across the venue. By joining Dave & Buster's Inc. and Main Event Entertainment, you become part of a large leadership team committed to collaborative success and high-quality results, offering a supportive environment with multiple managers per shift to share responsibilities. This role offers a unique blend of fun, career growth, and operational responsibilities in the exciting restaurant and entertainment sector.

Job Requirements

  • 21 plus years of age
  • 2 plus years of restaurant or hospitality experience
  • Proficient in managing the cost of goods sold and labor
  • Ability to lead a team to create a memorable guest experience
  • True leadership capabilities
  • Ability to work weekends, nights, and holidays
  • Comfortable working in a fast-paced, noisy environment with distracting conditions

Job Qualifications

  • 21 plus years of age
  • 2 plus years of restaurant or hospitality experience
  • Proficient in managing the cost of goods sold and labor
  • Ability to lead a team to create a memorable guest experience
  • True leadership capabilities
  • Ability to work weekends, nights, and holidays
  • Comfortable working in a fast-paced, noisy environment with distracting conditions

Job Duties

  • Developing and leading hourly team members to exceed guests expectations
  • Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
  • Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and contentious professional development
  • Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results

Job Criteria

Experience

Mid Level (3-7 years)


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