Lucky Strike Entertainment logo

Restaurant & Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $55,000.00 - $65,000.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
performance bonuses
Paid Time Off
retirement plans
Employee Discounts
Training and Development
flexible scheduling

Job Description

Lucky Strike Entertainment, formerly known as Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment offers a vibrant and dynamic environment that combines bowling, amusements, water parks, and family entertainment centers. The company is also the proud owner of the Professional Bowlers Association, the major league of bowling, which has a vast and growing media presence with millions of fans worldwide. Lucky Strike Entertainment is committed to providing a unique and memorable guest experience by blending fun, food, and entertainment in their locations.

The Restaurant / Entertainment Manager role at Lucky Strike Entertainment is an exciting and active position that plays a key part in bringing this vision to life. This role requires a hands-on approach, where the manager is often on their feet coordinating multiple team members and solving problems in real time. They assist the General Manager with all aspects of center operations and step in to lead in the General Manager’s absence, overseeing entertainment, food and beverage services, and maintenance of the property and equipment. The position demands a strong focus on guest satisfaction and team development. Restaurant / Entertainment Managers are expected to maintain high standards in guest service and contribute actively to the growth and success of their center. Additionally, this role offers a promising pathway for those aspiring to advance to a General Manager position within the company. The pay range for this position is $55,000 to $65,000 per year, and employee compensation is supplemented with performance-based incentives. Lucky Strike Entertainment further supports its workforce with a comprehensive total rewards package that includes healthcare coverage and a variety of other benefits, ensuring employees are well cared for while they help create memorable experiences for guests. This position also requires flexibility to work varied shifts including nights, weekends, holidays, and extended workdays as needed.

Job Requirements

  • high school diploma or equivalent
  • 2+ years of management experience
  • strong communication skills
  • ability to work flexible shifts including nights, weekends, and holidays
  • physical ability to walk, bend, stand for extended periods, and lift with assistance
  • willingness to assume responsibility for full center operations when required

Job Qualifications

  • bachelor's degree
  • 2+ years of management experience in kitchen, bar, restaurant, or food service operations
  • ability to supervise center operations staff
  • strong team player
  • exceptional people developer
  • customer service pro
  • knowledge of POS register systems

Job Duties

  • champion guest service and address guest complaints
  • schedule staffing levels to optimize guest experience
  • execute marketing strategies to drive sales
  • develop and maintain relationships with league bowlers and officers
  • recruit, hire, train, and schedule hourly center staff
  • lead and motivate the team to maximize productivity
  • oversee and expand the food and beverage program ensuring quality and guest satisfaction

Job Criteria

Experience

Mid Level (3-7 years)


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