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Lucky Strike Entertainment logo

Restaurant & Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $41,000.00 - $57,900.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
performance-based incentives
Competitive total rewards package
Paid Time Off
Healthcare coverage

Job Description

Lucky Strike Entertainment, formerly known as Bowlero Corp, is a leading location-based entertainment company that operates over 360 locations across North America. The company offers a wide range of experiential entertainment options including bowling, arcade games, water parks, amusements, and family entertainment centers. Lucky Strike Entertainment also owns the Professional Bowlers Association, the premier professional bowling league, which has a loyal and expanding global fan base. The company is recognized for delivering high-quality entertainment experiences accompanied by exceptional food and beverage offerings, making it a favored destination for guests seeking fun and social engagement. Lucky Strike Entertainment is committed to... Show More

Job Requirements

  • 2+ years of management experience in relevant food and entertainment operations
  • Bachelor’s degree
  • Ability to lead and supervise staff
  • Excellent interpersonal and communication skills
  • Flexibility to work nights, weekends, holidays, and extended shifts
  • Strong customer service orientation
  • Ability to handle fast-paced entertainment environment
  • Physical ability to walk, bend, stand for periods and lift objects with assistance

Job Qualifications

  • 2+ years of management experience in kitchen, bar, restaurant, and food service operations
  • Bachelor’s degree
  • Ability to supervise center operations staff effectively
  • Strong team player
  • Exceptional people developer
  • Customer service professional
  • Knowledge of POS register systems

Job Duties

  • Be a champion for guests by delivering exceptional service
  • Solicit and address guest feedback and complaints promptly
  • Schedule staffing levels to optimize guest experience
  • Execute marketing strategies to drive sales including leagues and open play bowling
  • Develop and maintain relationships with league bowlers and officers
  • Recruit, hire, train, and schedule hourly center staff
  • Lead and motivate the team to maximize productivity and guest satisfaction
  • Oversee and expand Food & Beverage programs ensuring high-quality standards
  • Work varying shifts including nights, weekends, holidays, and extended workdays as needed

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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