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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $65,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
performance-based incentives
Competitive total rewards package
Healthcare coverage
Job Description
Lucky Strike Entertainment, formerly known as Bowlero Corp, is a leader in the location-based entertainment industry, boasting over 360 venues throughout North America. Specializing in experiential offerings such as bowling alleys, amusement arcades, water parks, and family entertainment centers, Lucky Strike Entertainment provides a dynamic and engaging environment for guests of all ages. The company also owns the Professional Bowlers Association, a major league in the sport with a global fan base, further strengthening its reputation and influence in the entertainment and sports sectors. Committed to delivering exceptional guest experiences, Lucky Strike Entertainment focuses on blending fun with quality service... Show More
Job Requirements
- Bachelor’s degree
- 2+ years of management experience in kitchen, bar, restaurant, and food service operations
- ability to supervise center operations staff
- strong team player
- exceptional people developer
- customer service pro
- knowledge of POS register systems
Job Qualifications
- Bachelor’s degree
- 2+ years of management experience in kitchen, bar, restaurant, and food service operations
- ability to supervise center operations staff
- strong team player
- exceptional people development skills
- excellent customer service skills
- knowledge of POS register systems
Job Duties
- Be a champion for our guests by delivering exceptional service, soliciting feedback, and resolving complaints
- continually improve operational execution and schedule staffing levels to meet the center’s needs
- execute marketing strategies to drive sales including leagues and open play bowling
- develop and maintain good relationships with league bowlers and officers, adhere to league formats, and perform league administrative duties
- recruit, hire, train, and schedule hourly center staff
- lead and motivate the team, leveraging individual strengths to maximize guest satisfaction and productivity
- oversee and expand the Food & Beverage program ensuring quality standards and guest satisfaction
- work varying shifts including nights, weekends, holidays, and extended hours as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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