Restaurant & Operations Manager

Lucky Strike Entertainment is one of the world’s premier location-based entertainment platforms, formerly known as Bowlero Corp. The company boasts a presence in over 360 locations across North America, providing a diverse range of experiential offerings such as bowling, amusements, water parks, and family entertainment centers. In addition to its entertainment venues, Lucky Strike Entertainment owns the Professional Bowlers Association, the major league of bowling, which has grown into a significant media property with millions of fans worldwide. The company is committed to delivering exceptional experiences to its guests through innovative entertainment options and high-quality service. For more information, prospective employees and interested parties can visit the company's investor relations website at ir.luckystrikeent.com.

The Restaurant / Entertainment Manager role at Lucky Strike Entertainment is an exciting and active position designed for individuals passionate about creating memorable experiences for guests. This role involves managing the overall operations of the center in partnership with the General Manager, and stepping into that leadership role during their absence. The Restaurant / Entertainment Manager is responsible for a wide range of operational duties including entertainment management, food and beverage oversight, property and equipment maintenance, and staff development. The role requires a hands-on approach, active problem-solving skills, and the ability to juggle multiple priorities simultaneously while maintaining a strong focus on guest satisfaction.

This position is ideal for those who enjoy a fast-paced, dynamic work environment that blends hospitality with entertainment. The manager will lead by example, motivating and developing hourly team members, ensuring excellent customer service, and maximizing both operational efficiency and sales opportunities. The role includes responsibilities such as scheduling staff to meet guest demands, executing marketing strategies to grow business segments like leagues and open play bowling, and overseeing food and beverage quality and sales. Flexibility is crucial, as the position requires working varying shifts, including nights, weekends, holidays, and extended hours as needed. This role offers a competitive hourly wage ranging between $24 and $28, alongside performance-based incentives and a comprehensive benefits package which includes healthcare coverage.

Joining Lucky Strike Entertainment as a Restaurant / Entertainment Manager provides a unique career path with opportunities for advancement, particularly for those aiming to become General Managers. The company fosters a supportive work environment where leadership skills and guest service excellence are highly valued. Managers become pivotal team leaders, capable of influencing positive guest experiences and driving operational success. The role demands strong interpersonal skills, the ability to handle guest feedback and resolve complaints effectively, and a commitment to continual operational improvement. Those with previous management experience in restaurant or food service operations, strong knowledge of point-of-sale systems, and a passion for entertainment and hospitality will find this position rewarding and fulfilling. Overall, this is a role where managers do not only manage; they energize and elevate the entire guest experience while building a skilled, motivated team around them.