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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $24.00 - $28.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
performance-based incentives
Competitive total rewards package
Healthcare coverage
Paid Time Off
Career advancement opportunities
Job Description
Lucky Strike Entertainment is one of the world’s premier location-based entertainment platforms, formerly known as Bowlero Corp. The company boasts a presence in over 360 locations across North America, providing a diverse range of experiential offerings such as bowling, amusements, water parks, and family entertainment centers. In addition to its entertainment venues, Lucky Strike Entertainment owns the Professional Bowlers Association, the major league of bowling, which has grown into a significant media property with millions of fans worldwide. The company is committed to delivering exceptional experiences to its guests through innovative entertainment options and high-quality service. For more information, prospective... Show More
Job Requirements
- 2+ years of management experience in kitchen, bar, restaurant, and food service operations
- bachelor’s degree
- ability to supervise center operations staff
- strong team player
- exceptional people developer
- customer service pro
- knowledge of POS register systems
- ability to work varying shifts, including nights, weekends, and holidays
- physical ability to walk, bend, stand for periods of time, and lift objects with some assistance
Job Qualifications
- 2+ years of management experience in kitchen, bar, restaurant, and food service operations
- bachelor’s degree
- ability to supervise center operations staff
- strong team player
- exceptional people developer
- customer service pro
- knowledge of POS register systems
Job Duties
- be a champion for our guests, consistently delivering exceptional service, soliciting valuable feedback, and actively addressing and resolving guest complaints
- continually hone our operational execution
- schedule staffing levels to meet your center’s needs and maximize the guest experience
- capitalize on all business opportunities in your market area by executing marketing strategies to drive sales, including leagues and open play bowling
- develop and maintain good relationships with league bowlers and officers
- recruit, hire, train, and schedule a talented team of hourly center staff
- lead the team through effective motivation, leveraging individual strengths to ensure guest satisfaction and maximize center productivity
- oversee management and expansion of the Food & Beverage program, ensuring the highest quality standards and exceptional guest satisfaction
- provide ongoing training and supervision to ensure consistent execution of corporate initiatives and standards
- remain flexible to work varying shifts including weekends, holidays, and extended workdays as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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