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Lucky Strike Entertainment logo

Restaurant & Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $27.00 - $31.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
performance-based incentives
Healthcare coverage
Total rewards package
other benefits

Job Description

Lucky Strike Entertainment, formerly known as Bowlero Corp, stands as one of the world’s premier location-based entertainment platforms. With a widespread presence featuring over 360 locations across North America, Lucky Strike Entertainment is recognized for delivering exceptional experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company’s portfolio also proudly includes ownership of the Professional Bowlers Association, the major league of bowling that commands a passionate fan base of millions worldwide. For those seeking a dynamic and engaging workplace within the entertainment and hospitality industry, Lucky Strike Entertainment epitomizes a vibrant environment where enjoyment and professionalism coexist.... Show More

Job Requirements

  • Bachelor’s degree
  • 2+ years of management experience in kitchen, bar, restaurant, and food service operations
  • Ability to supervise center operations staff
  • Strong team player
  • Exceptional people developer
  • Customer service pro
  • Knowledge of POS register systems

Job Qualifications

  • 2+ years of management experience in kitchen, bar, restaurant, and food service operations
  • Bachelor’s degree
  • Ability to supervise center operations staff
  • Strong team player
  • Exceptional people developer
  • Customer service pro
  • Knowledge of POS register systems

Job Duties

  • Be a champion for our guests, consistently delivering exceptional service, soliciting valuable feedback, and actively addressing and resolving guest complaints
  • Continually hone our operational execution
  • schedule staffing levels to meet your center’s needs and maximize the guest experience
  • Capitalize on all business opportunities in your market area by executing our marketing strategies to drive sales (leagues, open play bowling, etc.)
  • Develop and maintain a good relationship with league bowlers and officers to help grow our league business
  • adhere to league formats, distribute league announcements, and perform other administrative duties associated with our leagues
  • Recruit, hire, train, and schedule a talented team of hourly center staff
  • Lead the team and influence them through effective motivation
  • leverage the individual strengths of your team members to ensure guest satisfaction and maximize center productivity
  • delegate, delegate, delegate
  • Oversee the management and expansion of your center’s Food & Beverage program, ensuring the highest quality standards and exceptional guest satisfaction in our dining offerings
  • Provide ongoing training and supervision to ensure consistent execution of corporate initiatives and standards, fostering a thriving sales culture
  • Work varying shifts, including weekends, holidays, and extended workdays as needed by your center

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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