Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Competitive compensation package
Quarterly performance-based bonus program
Comprehensive health insurance
Dental Insurance
Vision Insurance
Long and short-term disability coverage
Employee assistance program (EAP)
Buster's Legacy Fund support
401k retirement plan with company match
complimentary meals while on duty
Free access to games
Strong leadership team support
Engaging and fun company culture
Significant career advancement opportunities
Job Description
Dave & Buster's is a leading restaurant and entertainment venue that uniquely combines a full-service dining experience with cutting-edge games and interactive entertainment. Established as a popular destination for guests of all ages, the company provides a fun-filled atmosphere where guests can enjoy delicious food, exciting games, and a vibrant social environment. With a strong commitment to operational excellence and guest satisfaction, Dave & Buster's continually strives to deliver memorable experiences that keep guests coming back. Known for its energetic and engaging locations, the company emphasizes teamwork, quality service, and innovation within the hospitality and entertainment industries.
As a Restaurant and Operations Manager at Dave & Buster's, you will be a pivotal leader at the heart of this vibrant venue, overseeing both the restaurant and entertainment operations. This role demands a dynamic individual capable of managing a high-volume, fast-paced environment while fostering a culture that prioritizes guest delight and team engagement. You will lead and mentor a diverse team, inspiring them to consistently exceed guest expectations through exceptional food service and entertainment experiences.
Your responsibilities will extend from day-to-day operational management to strategic planning, including financial oversight such as controlling food and beverage costs and optimizing labor efficiency. This position requires exceptional communication skills to motivate staff and maintain a welcoming atmosphere for all guests. In addition, you will champion company core values and collaborate with leadership peers to drive business results and operational excellence. The role demands physical and mental stamina due to the high-energy environment and a demanding schedule that generally averages 50 hours per week, including evenings, weekends, and holidays.
Being at least 21 years old and possessing a minimum of two years of relevant leadership experience in the restaurant or hospitality industry is essential. The ideal candidate demonstrates genuine leadership capabilities, a relentless pursuit of excellence, and a proven track record of consistently surpassing performance targets. This role offers significant career advancement opportunities within the company and allows you to contribute meaningfully to the guest experience, ensuring every visitor leaves with a smile and an unforgettable memory.
As a Restaurant and Operations Manager at Dave & Buster's, you will be a pivotal leader at the heart of this vibrant venue, overseeing both the restaurant and entertainment operations. This role demands a dynamic individual capable of managing a high-volume, fast-paced environment while fostering a culture that prioritizes guest delight and team engagement. You will lead and mentor a diverse team, inspiring them to consistently exceed guest expectations through exceptional food service and entertainment experiences.
Your responsibilities will extend from day-to-day operational management to strategic planning, including financial oversight such as controlling food and beverage costs and optimizing labor efficiency. This position requires exceptional communication skills to motivate staff and maintain a welcoming atmosphere for all guests. In addition, you will champion company core values and collaborate with leadership peers to drive business results and operational excellence. The role demands physical and mental stamina due to the high-energy environment and a demanding schedule that generally averages 50 hours per week, including evenings, weekends, and holidays.
Being at least 21 years old and possessing a minimum of two years of relevant leadership experience in the restaurant or hospitality industry is essential. The ideal candidate demonstrates genuine leadership capabilities, a relentless pursuit of excellence, and a proven track record of consistently surpassing performance targets. This role offers significant career advancement opportunities within the company and allows you to contribute meaningfully to the guest experience, ensuring every visitor leaves with a smile and an unforgettable memory.
Job Requirements
- Must be at least 21 years of age
- Minimum of two years of relevant leadership experience in the restaurant or hospitality industry
- Ability to work evenings, weekends, and holidays as required by the business
- Ability to work in a high-energy, loud environment with multiple distractions
- Physical and mental stamina to manage high-volume business days and work an average of 50 hours per week
Job Qualifications
- Minimum of two years of relevant leadership experience in the restaurant or hospitality industry
- Skilled in financial management including controlling food and beverage costs and optimizing labor efficiency
- Exceptional communication skills to engage and motivate team members and create a welcoming atmosphere for guests
- Proven track record of consistently exceeding performance targets
- Demonstrated physical and mental stamina to manage high-volume business days and demanding schedules
- Genuine, impactful leadership abilities
- Ability to thrive in a dynamic, high-volume environment combining full-service restaurant and entertainment operations
Job Duties
- Lead and mentor hourly team members to consistently deliver a best-in-class guest experience
- Display proactive leadership by personally interacting with team members and guests to ensure a positive and welcoming environment for all
- Oversee all aspects of talent management including recruiting, hiring, training, coaching, and fostering continuous professional development for a guest-focused team
- Embody and champion company core values while collaborating with the leadership team to drive business results and achieve operational excellence
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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