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Restaurant & Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $60,000.00 - $65,000.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
performance-based incentives
competitive salary
Healthcare coverage
team environment

Job Description

Lucky Strike Entertainment, formerly known as Bowlero Corp, stands as one of the world’s premier location-based entertainment platforms. With over 360 locations spread across North America, this leading company brings to life exciting experiential offerings, including bowling, amusements, water parks, and family entertainment centers. Lucky Strike Entertainment also proudly owns the Professional Bowlers Association, the major league of bowling and a growing media property with millions of fans worldwide. The company’s commitment to delivering top-tier entertainment experiences makes it a notable leader in the hospitality and entertainment industry. For more details, prospective applicants and interested parties can visit ir.luckystrikeent.com.

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Job Requirements

  • High school diploma or equivalent
  • 2+ years of management experience in kitchen, bar, restaurant, and food service operations
  • Ability to work flexible hours including nights, weekends, and holidays
  • Strong interpersonal and communication skills
  • Ability to supervise and motivate a team
  • Physical ability to walk, bend, stand for extended periods, and lift objects with assistance

Job Qualifications

  • 2+ years of management experience in kitchen, bar, restaurant, and food service operations
  • Bachelor’s Degree
  • The ability to supervise center operations staff
  • Strong team player
  • Exceptional people developer
  • Customer service pro
  • Knowledge of POS register systems

Job Duties

  • Be a champion for our guests, consistently delivering exceptional service, soliciting valuable feedback, and actively addressing and resolving guest complaints
  • Continually hone our operational execution
  • schedule staffing levels to meet your center’s needs and maximize the guest experience
  • Capitalize on all business opportunities in your market area by executing our marketing strategies to drive sales (leagues, open play bowling, etc.)
  • Develop and maintain a good relationship with league bowlers and officers to help grow our league business
  • adhere to league formats, distribute league announcements, and perform other administrative duties associated with our leagues
  • Recruit, hire, train, and schedule a talented team of hourly center staff
  • Lead the team and influence them through effective motivation
  • leverage the individual strengths of your team members to ensure guest satisfaction and maximize center productivity
  • delegate, delegate, delegate
  • Oversee the management and expansion of your center’s Food & Beverage program
  • ensure the highest quality standards and exceptional guest satisfaction in our dining offerings
  • Provide ongoing training and supervision to ensure consistent execution of corporate initiatives and standards, fostering a thriving sales culture
  • Work varying shifts, from weekends to holidays, including extended workdays as needed by your center
  • Fill in for the General Manager as needed, taking responsibility for all center and floor management aspects.

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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