Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Competitive compensation package
Quarterly performance-based bonus program
Health Insurance
Dental Insurance
Vision Insurance
long-term disability coverage
Short-Term Disability coverage
Employee assistance program
401k retirement plan with company match
complimentary meals while on duty
Free access to games
Engaging and fun company culture
Career advancement opportunities
Support through the Buster's Legacy Fund
Job Description
Dave & Buster's is a leading restaurant and entertainment company known for combining a full-service dining experience with cutting-edge arcade games and interactive entertainment. Our venues are designed to deliver fun and memorable experiences for guests of all ages, blending the excitement of gaming with high-quality food and beverage service. As an industry leader, Dave & Buster's continuously innovates to maintain a dynamic and energetic atmosphere that appeals to families, groups of friends, and corporate events alike. With a commitment to exceptional customer service and operational excellence, our establishments are vibrant hubs where guests can enjoy great food, thrilling games, and engaging entertainment all under one roof.
The Restaurant and Operations Manager at Dave & Buster's plays a crucial role in ensuring that our high-volume, fast-paced restaurant and entertainment venue operate smoothly and efficiently. This position requires a visionary leader who can inspire and guide a diverse team while managing day-to-day operations with a focus on guest satisfaction and business performance. The ideal candidate combines a passion for hospitality with strong managerial skills and the ability to foster a positive, inclusive culture among staff. Responsibilities range from overseeing talent management and training programs to controlling food and beverage costs, optimizing labor efficiency, and maintaining a safe, welcoming environment for guests and team members.
This role demands physical and mental stamina to thrive in a high-energy, loud setting with multiple distractions, reflecting the vibrant atmosphere of Dave & Buster's locations. The manager must be adaptable, ready to work flexible hours including evenings, weekends, and holidays to meet business needs. At its core, this role is about creating an unforgettable guest experience while achieving operational excellence and driving tangible business results. This position offers not just a job but a career path in a company renowned for its strong leadership framework and emphasis on employee growth, supported by competitive compensation and a comprehensive benefits package.
Working at Dave & Buster's means joining a company that values its employees and provides robust opportunities for advancement in two well-known brands, Dave & Buster's and Main Event Entertainment. The company culture is engaging and fun, fostering teamwork and a shared commitment to excellence in everything we do. If you are driven by results, leadership, and the ability to make a positive impact in a dynamic and fast-paced environment, this role is the perfect opportunity to develop your career while contributing to an exciting entertainment dining concept.
The Restaurant and Operations Manager at Dave & Buster's plays a crucial role in ensuring that our high-volume, fast-paced restaurant and entertainment venue operate smoothly and efficiently. This position requires a visionary leader who can inspire and guide a diverse team while managing day-to-day operations with a focus on guest satisfaction and business performance. The ideal candidate combines a passion for hospitality with strong managerial skills and the ability to foster a positive, inclusive culture among staff. Responsibilities range from overseeing talent management and training programs to controlling food and beverage costs, optimizing labor efficiency, and maintaining a safe, welcoming environment for guests and team members.
This role demands physical and mental stamina to thrive in a high-energy, loud setting with multiple distractions, reflecting the vibrant atmosphere of Dave & Buster's locations. The manager must be adaptable, ready to work flexible hours including evenings, weekends, and holidays to meet business needs. At its core, this role is about creating an unforgettable guest experience while achieving operational excellence and driving tangible business results. This position offers not just a job but a career path in a company renowned for its strong leadership framework and emphasis on employee growth, supported by competitive compensation and a comprehensive benefits package.
Working at Dave & Buster's means joining a company that values its employees and provides robust opportunities for advancement in two well-known brands, Dave & Buster's and Main Event Entertainment. The company culture is engaging and fun, fostering teamwork and a shared commitment to excellence in everything we do. If you are driven by results, leadership, and the ability to make a positive impact in a dynamic and fast-paced environment, this role is the perfect opportunity to develop your career while contributing to an exciting entertainment dining concept.
Job Requirements
- Minimum two years of relevant leadership experience in the restaurant or hospitality industry
- Exceptional communication skills
- Skilled in financial management including cost control and labor optimization
- Ability to inspire and guide teams
- Flexibility to work evenings, weekends, and holidays
- Physical and mental stamina
- Must be at least 21 years of age
- Comfortable working in a high-energy, loud environment
Job Qualifications
- Minimum two years of relevant leadership experience in the restaurant or hospitality industry
- Exceptional communication skills to engage and motivate team members and create a welcoming atmosphere for guests
- Skilled in financial management including budgeting, cost control, and labor optimization
- Proven ability to manage both detailed daily operations and strategic planning
- Strong leadership abilities with a track record of exceeding performance targets
- Ability to thrive in a high-volume, dynamic environment
- Physical and mental stamina to manage demanding schedules
- Must be at least 21 years of age
Job Duties
- Lead and mentor hourly team members to consistently deliver a best-in-class guest experience
- Display proactive leadership by personally interacting with team members and guests to ensure a positive and welcoming environment for all
- Oversee all aspects of talent management including recruiting, hiring, training, coaching, and fostering continuous professional development
- Embody and champion core values while collaborating with the leadership team to drive business results and achieve operational excellence
- Manage financial aspects including controlling food and beverage costs and optimizing labor efficiency
- Ensure compliance with health and safety regulations and operational standards
- Monitor daily operations and resolve issues promptly to maintain seamless service
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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