Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $65,000.00 - $75,000.00
Work Schedule
Standard Hours
Job Description
EEG is a dynamic company operating within the hospitality and event management industry, committed to delivering high-quality services across several specialized departments including Registration, Sponsorship, Sourcing, Event Technology Services, and Air. As a respected employer in the industry, EEG fosters a professional, collaborative, and inclusive workplace culture that values attention to detail, teamwork, and innovative administrative solutions. The company prides itself on using cutting-edge systems like NetSuite to optimize operational efficiency and enhance customer and client experiences. EEG places a strong emphasis on equal opportunity employment and maintains policies that prohibit unlawful discrimination, ensuring a fair and supportive work environment... Show More
Job Requirements
- Bachelor's degree
- Experience with database systems
- Knowledge of Microsoft Office Suite
- Minimum 2 - 3 years of administrative experience preferred
- Knowledge of hospitality operations preferred
- Ability to work independently and in a team
- Acute attention to detail
- Consistent attendance
- Punctuality
- Ability to adapt to different work environments
- Strong written and verbal communication skills
- Flexibility with unexpected updates
Job Qualifications
- Bachelor's degree
- Experience with database systems
- Microsoft Office Suite knowledge
- Minimum 2 - 3 years of administrative experience preferred
- Knowledge of hospitality operations preferred
- Strong teamwork and communication skills
- Positive, upbeat and pleasant phone demeanor
- Ability to follow directions, policies and procedure
Job Duties
- Input all estimated hours and planning team charts into the NetSuite
- Track staffing changes throughout the planning phase, adjust estimated hours grids, and input changes into NetSuite
- Track onsite and site visit travel dates for employees in each department and allocate hours accordingly
- Attend and participate in weekly staffing meetings per department
- Pull weekly PSR Change Reports for all applicable departments for staffing cross checks
- Report on actual hours per role per week for each program, to be archived post-program for future planning and analysis
- Support the administrative needs of department leadership teams
- Support call center phone software system with setup and maintenance
- Review weekly call center analytics and flag potential issues to management
- Work cross-functionally with HR/Finance to order credit cards and receive business cards upon onboarding
- Update and organize department documentation and trainings
- Schedule department meetings and coordinate team building activities
- Outline registration processes to streamline efficiencies
- Send department updates and announcements
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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