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Resort Runner Intern

Job Overview

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Employment Type

Internship
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Compensation

Hourly
Range $10.75 - $16.50
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
potential for career advancement
Training and development opportunities

Job Description

Four Seasons Hotels and Resorts is a globally recognized luxury hospitality company renowned for delivering exceptional guest experiences and unparalleled service excellence. With a reputation for combining sophistication, comfort, and genuine heart, Four Seasons has established itself as a premier leader in the luxury hotel industry. The organization is powered by its dedicated people who are driven by a passion to continuously improve, push boundaries, and create memorable moments for guests worldwide. Four Seasons is committed to fostering a world-class employee experience and cultivating a company culture that thrives on respect, collaboration, and genuine connection. This approach enables the team to consistently create amazing experiences, whether for guests, residents, or partners, ensuring that every interaction reflects the brand's promise of luxury with a genuine heart.

Located in the captivating high-desert landscape of New Mexico's land of enchantment, Four Seasons Resort Rancho Encantado Santa Fe offers an intimate and romantic sanctuary set on 57 rolling acres in the picturesque Sangre de Cristo foothills. The resort features 65 elegantly designed rooms and casitas that provide guests with breathtaking views and a serene atmosphere. Just 10 minutes from downtown Santa Fe's shops and galleries, the resort offers a perfect blend of natural beauty, cultural richness, and authentic regional charm. Guests can enjoy hiking along scenic ridges and arroyos, indulge in healing treatments at the resort spa, relax by the pool, and savor elevated regional cuisine at Terra restaurant, all while immersing themselves in the tranquility of the surroundings.

The Resort Runner Intern position at Four Seasons Resort Rancho Encantado Santa Fe is an excellent opportunity for individuals eager to launch or advance their hospitality careers within a luxury environment. This role involves supporting various departments including Bell, Front Desk, Housekeeping, In-Room Dining, and Pool services. The position is ideal for a hardworking, enthusiastic, and compassionate individual who is passionate about hospitality and who thrives on delivering exceptional service. The Resort Runner Intern plays a vital role in enhancing guest satisfaction by assisting in the seamless delivery of services such as escorting guests, fulfilling requests, delivering orders, and supporting team operations across the resort.

Candidates for this internship should embody the Four Seasons values of integrity, accountability, and collaboration. The ideal intern is a genuine, caring professional who connects authentically with others, demonstrates confidence in decision-making, and works effectively in a team environment to drive collective success. Four Seasons offers this role as an equal opportunity employment opportunity and encourages minorities, women, veterans, and individuals with disabilities to apply. The company is dedicated to ensuring an inclusive and supportive workplace where every team member can thrive and contribute to creating impressions that resonate for a lifetime. This internship promises invaluable hands-on experience in luxury hospitality and a chance to build a rewarding career by being part of a world-renowned brand committed to excellence and heartfelt service.

Job Requirements

  • high school diploma or equivalent
  • previous hospitality experience is a plus
  • strong communication skills
  • ability to work in a fast-paced environment
  • physically able to perform duties
  • willingness to work flexible hours including weekends and holidays
  • ability to work as part of a team

Job Qualifications

  • genuine caring and compassionate professional
  • strong passion for hospitality
  • natural ability to connect authentically with others
  • demonstrates integrity and accountability
  • exhibits confidence when making decisions
  • collaborative team player
  • actively supports and encourages colleagues to achieve shared success

Job Duties

  • assist Bell and Front Desk teams in greeting and escorting guests to casitas
  • assist Housekeeping team in fulfilling guest requests
  • assist In-Room Dining (IRD) team in delivering orders and amenities, restocking minibar, and tray pick-up
  • assist Pool team in running food orders
  • offer support to resort teams as needed

Job Criteria

Experience

Entry Level (1-2 years)


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