Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Job Description
Sycuan Resort and Casino is a premier entertainment destination that combines a vibrant gaming experience with exceptional dining options to create a memorable visit for guests. Located in a picturesque setting, Sycuan Resort and Casino offers a wide variety of amenities including luxury hotel accommodations, a beautiful golf course, multiple dining venues, and live entertainment. With a strong commitment to excellence and guest satisfaction, Sycuan aims to deliver top-tier services in an engaging and friendly environment. The resort not only focuses on providing an outstanding casino experience but also prioritizes culinary excellence and attentive guest service in all its food and beverage outlets.
This Food Server role at Sycuan Resort and Casino is an integral part of the food and beverage team, responsible for delivering exceptional service to guests by efficiently and promptly taking and serving food and drink orders. The position involves direct interaction with guests, ensuring they feel welcomed and valued throughout their dining experience. Food Servers play a critical role in maintaining the overall ambiance of the restaurant and contributing to guest satisfaction and loyalty.
The duties include greeting guests as they enter the restaurant, accurately processing orders using the property management system, handling payments securely, and responding to guest inquiries and requests with professionalism and courtesy. The position requires strict adherence to responsible alcohol service guidelines, ensuring guests comply with legal drinking age and consumption limits. Servers will also maintain cleanliness and orderliness of dining areas, replenish supplies, and uphold high standards of hygiene and safety.
This role demands excellent communication skills, a friendly demeanor, and the ability to work efficiently in a fast-paced environment while maintaining professionalism and composure. Candidates with prior food service experience who are familiar with fine dining and hospitality standards will find this role rewarding and challenging. Sycuan values teamwork and integrity, expecting servers to collaborate effectively with colleagues and contribute positively to the workplace culture. The employment is typically full-time or part-time within the restaurant sector of the resort, offering a competitive wage aligned with industry standards. Comprehensive on-the-job training is provided to ensure new hires meet the service expectations and feel confident in their roles.
By joining Sycuan Resort and Casino as a Food Server, you become part of a reputable and respected team known for outstanding guest experiences. This role offers opportunities for career growth within the hospitality industry, especially for individuals passionate about customer service and food and beverage operations. Sycuan continues to invest in its employees by fostering a supportive environment where talent is nurtured and recognized. Candidates eager to contribute to a dynamic team and help create memorable dining experiences are encouraged to apply.
This Food Server role at Sycuan Resort and Casino is an integral part of the food and beverage team, responsible for delivering exceptional service to guests by efficiently and promptly taking and serving food and drink orders. The position involves direct interaction with guests, ensuring they feel welcomed and valued throughout their dining experience. Food Servers play a critical role in maintaining the overall ambiance of the restaurant and contributing to guest satisfaction and loyalty.
The duties include greeting guests as they enter the restaurant, accurately processing orders using the property management system, handling payments securely, and responding to guest inquiries and requests with professionalism and courtesy. The position requires strict adherence to responsible alcohol service guidelines, ensuring guests comply with legal drinking age and consumption limits. Servers will also maintain cleanliness and orderliness of dining areas, replenish supplies, and uphold high standards of hygiene and safety.
This role demands excellent communication skills, a friendly demeanor, and the ability to work efficiently in a fast-paced environment while maintaining professionalism and composure. Candidates with prior food service experience who are familiar with fine dining and hospitality standards will find this role rewarding and challenging. Sycuan values teamwork and integrity, expecting servers to collaborate effectively with colleagues and contribute positively to the workplace culture. The employment is typically full-time or part-time within the restaurant sector of the resort, offering a competitive wage aligned with industry standards. Comprehensive on-the-job training is provided to ensure new hires meet the service expectations and feel confident in their roles.
By joining Sycuan Resort and Casino as a Food Server, you become part of a reputable and respected team known for outstanding guest experiences. This role offers opportunities for career growth within the hospitality industry, especially for individuals passionate about customer service and food and beverage operations. Sycuan continues to invest in its employees by fostering a supportive environment where talent is nurtured and recognized. Candidates eager to contribute to a dynamic team and help create memorable dining experiences are encouraged to apply.
Job Requirements
- current food handlers card
- 1 year of food server experience
- ability to work effectively with team members and guests
- ability to communicate effectively in the English language
- ability to maintain professionalism and composure
- ability to count cash and make change in a fast-paced environment
- ability to recognize counterfeit monies
- ability to perform simple mathematical calculations
- ability to complete forms and documents
- ability to understand verbal directives and written instructions
- ability to accept constructive criticism
- ability to stand and walk for up to 8 hours at a time
- ability to carry large serving tray and tray jacks
- ability to bend, stoop, push and pull
- ability to appear for work on time
- ability to routinely lift and carry 35 pounds
Job Qualifications
- current food handlers card
- 1 year of food server experience
- ability to work effectively with team members and guests
- ability to communicate effectively in the English language
- ability to maintain professionalism and composure
- ability to count cash and make change in a fast-paced environment
- ability to recognize counterfeit monies
- ability to perform simple mathematical calculations
- ability to complete forms and documents
- ability to understand verbal directives and written instructions
- ability to accept constructive criticism
- ability to stand and walk for up to 8 hours at a time
- ability to carry large serving tray and tray jacks
- ability to bend, stoop, push and pull
- ability to appear for work on time
- ability to routinely lift and carry 35 pounds
Job Duties
- acknowledging and welcoming guests entering the restaurant area
- promptly taking and serving food and beverage orders
- entering orders into the property management system
- entering discounts, processing and returning change or receipt following established procedures
- responding to guest requests
- offering appropriate up to date information regarding promotional contests and giveaways
- providing requested assistance and product knowledge
- treating guests in a friendly and courteous manner
- entering cash transactions in to point of sale system
- counting currency
- logging guest discounts, vouchers, VIP points and credit cards on to cashier drop work sheet
- balancing money drawer against generated cashier report following established procedures
- reporting discrepancies to the food services management team
- asking for proper identification from guests that appear to be under the age of 30
- monitoring alcohol consumption
- ensuring guests do not become intoxicated following established procedures
- stopping alcohol service at the designated time
- clearing the room of all alcoholic containers, glasses and bottles for each venue at the time specified
- cleaning surfaces
- picking up used plates, cups, condiments and utensils
- disposing of all trash
- placing delivered water, food and supplies in designated areas
- replenishing condiments in the server stations
- polishing glassware and silverware
- folding napkins
- cleaning shelves, condiment holders, tables and counters according to established procedures
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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