Resort Reception Agent (Part-Time) - $18/hour

The Essex Resort & Spa is a renowned hospitality establishment nestled in the picturesque countryside of Vermont. Known for blending luxury with a warm and welcoming atmosphere, The Essex has established itself as a premier destination for guests seeking relaxation, exceptional service, and memorable experiences. This resort offers a comprehensive blend of amenities, including fine dining, spa services, fitness activities, and exclusive entertainment options, all designed to create an unparalleled guest stay. As a vital part of Vermont's hospitality landscape, The Essex is committed to redefining excellence by creating a work environment that fosters growth, passion, and professional fulfillment for its employees.

The role of Front Desk Agent at The Essex Resort & Spa is a pivotal position that shapes the guest experience from the moment of arrival to departure. This part-time role offers an hourly wage of $18 and places you directly at the front lines of hospitality, representing the resort's dedication to superior customer service. Front Desk Agents are instrumental in delivering the friendly, efficient, and polished service that has become synonymous with The Essex. Your responsibilities will include welcoming guests warmly, handling check-in and check-out procedures with accuracy and professionalism, and managing reservations and cashiering duties diligently. Beyond administrative tasks, you will act as an ambassador of the resort’s charm by providing concierge services, guiding guests through local attractions and entertainment options, and gathering valuable feedback to enhance service quality. This diverse role requires a balance of computer proficiency, communication skills, and a genuine passion for service.

Working at The Essex means joining a vibrant team that values collaboration, integrity, and excellence. Employees enjoy a supportive atmosphere where individual contributions are recognized and personal growth is encouraged. The resort offers employees a suite of attractive benefits, including property discounts at culinary venues and the spa, as well as access to recreational amenities such as fitness centers and tennis courts. Additional perks extend beyond the property, including memberships to local sports and fitness facilities, discounted hotel stays for employees and their families, and seasonal ski passes. The commitment to employee wellbeing and continuous development makes The Essex an ideal workplace for those seeking a meaningful and rewarding career in hospitality. In this role, your enthusiasm and dedication are not only welcomed but celebrated as you help create magical moments for every guest. At The Essex Resort & Spa, hospitality is more than a job-it’s a calling and an opportunity to grow your career in a supportive and enriching environment.