Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $19.45
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive pay
Medical insurance
Dental Insurance
Vision Insurance
401K opportunities
Travel Discounts
Credit union membership
Tuition Reimbursement
Professional counseling
Family support
growth and development opportunities
Job Description
Marriott Vacations Worldwide is a global leader in vacation ownership, renowned for creating unforgettable vacation memories for travelers worldwide. As part of its commitment to delivering exceptional guest experiences, Marriott Vacations Worldwide fosters a supportive, friendly, and beautiful work environment where employees can thrive and contribute to the company's mission. The organization operates in the hospitality industry, specifically focusing on vacation ownership, resort management, and travel experiences. Marriott Vacations Worldwide prides itself on offering competitive salaries and comprehensive benefits to its staff, ensuring a life balanced between career aspirations and personal fulfillment.
The role of a Lobby Ambassador at Marriott Vacations Worldwide is vital in representing the brand and enhancing guest experiences. This position is geared towards individuals who take pride in making meaningful moments for vacationers by providing personalized service and facilitating memorable interactions. As a Lobby Ambassador, you will be the first point of contact for owners and guests, greeting them warmly and providing essential information about property amenities, local attractions, and scheduled events. Your role involves not only welcoming guests but also assisting marketing efforts by connecting targeted customers to Marketing Executives and helping to promote the company's brand image.
The Lobby Ambassador position requires a proactive approach to managing the lobby environment by ensuring proper coverage, stocking necessary supplies, and maximizing guest engagement during peak times. You will be expected to contribute to the overall atmosphere by maintaining a professional, courteous demeanor and supporting team goals. Aside from providing outstanding customer service, Lobby Ambassadors assist with marketing initiatives and help drive site volume by encouraging guest participation in various events and promotions.
Marriott Vacations Worldwide supports its employees with a wide range of benefits including competitive pay, medical, dental, and vision insurance, 401K opportunities, travel discounts, credit union membership, tuition reimbursement, professional counseling, family support programs, and numerous growth and development opportunities. The company is dedicated to creating a culture of inclusivity and equal opportunity, adhering to state and local regulations regarding drug and background screenings where applicable.
Working as a Lobby Ambassador at Marriott Vacations Worldwide means joining a team focused on fostering positive guest experiences and maintaining high standards of service. The role is dynamic and requires flexibility, as schedules may include weekends and holidays. Physical demands include reaching overhead and below the knees, bending, twisting, pulling, stooping, and the ability to stand, sit, or walk for extended periods. This comprehensive role offers a fulfilling career path within a prestigious hospitality company that values its employees and their contribution to making vacation dreams come true.
The role of a Lobby Ambassador at Marriott Vacations Worldwide is vital in representing the brand and enhancing guest experiences. This position is geared towards individuals who take pride in making meaningful moments for vacationers by providing personalized service and facilitating memorable interactions. As a Lobby Ambassador, you will be the first point of contact for owners and guests, greeting them warmly and providing essential information about property amenities, local attractions, and scheduled events. Your role involves not only welcoming guests but also assisting marketing efforts by connecting targeted customers to Marketing Executives and helping to promote the company's brand image.
The Lobby Ambassador position requires a proactive approach to managing the lobby environment by ensuring proper coverage, stocking necessary supplies, and maximizing guest engagement during peak times. You will be expected to contribute to the overall atmosphere by maintaining a professional, courteous demeanor and supporting team goals. Aside from providing outstanding customer service, Lobby Ambassadors assist with marketing initiatives and help drive site volume by encouraging guest participation in various events and promotions.
Marriott Vacations Worldwide supports its employees with a wide range of benefits including competitive pay, medical, dental, and vision insurance, 401K opportunities, travel discounts, credit union membership, tuition reimbursement, professional counseling, family support programs, and numerous growth and development opportunities. The company is dedicated to creating a culture of inclusivity and equal opportunity, adhering to state and local regulations regarding drug and background screenings where applicable.
Working as a Lobby Ambassador at Marriott Vacations Worldwide means joining a team focused on fostering positive guest experiences and maintaining high standards of service. The role is dynamic and requires flexibility, as schedules may include weekends and holidays. Physical demands include reaching overhead and below the knees, bending, twisting, pulling, stooping, and the ability to stand, sit, or walk for extended periods. This comprehensive role offers a fulfilling career path within a prestigious hospitality company that values its employees and their contribution to making vacation dreams come true.
Job Requirements
- High school diploma or equivalent
- Sales or customer service experience
- Availability to work flexible schedule including weekends and holidays
- Ability to pass background and drug screening as required
- Physical ability to perform duties including reaching, bending, twisting, pulling, stooping, standing, sitting, or walking for extended periods
- Strong communication skills
- Motivated and guest-focused attitude
Job Qualifications
- High school diploma or equivalent
- Previous sales or customer service experience
- Strong interpersonal and communication skills
- Ability to work flexible hours including weekends and holidays
- Professional demeanor and appearance
- Ability to perform physical activities such as bending, twisting, pulling, and standing for extended periods
- Basic computer skills
Job Duties
- Provide warm and welcoming greetings to all guests
- Utilize tools to seamlessly screen targeted customers and connect them to a Marketing Executive
- Supply owners and guests with directions and information regarding property amenities, services, hours of operation, and local areas of interest and activities
- Ensure proper coverage and execution throughout the lobby as directed and maximize interactions during peak arrival periods
- Promote awareness of brand image internally and externally
- Assist with any additional strategies to drive marketing efforts and site volume
- Take inventories and ensure all desks in the lobby are stocked with appropriate levels of supplies and collateral
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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