You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Job Overview
Employment Type
Temporary
Part-time
Hourly
Compensation
Hourly
Exact $17.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
employee discounts on dining
employee discounts on resort amenities
Training and development opportunities
Supportive team environment
Season pass
Job Description
Sundance Resort, situated in a breathtaking mountain environment, is renowned for its dedication to preserving the natural beauty of the land while providing upscale lodging and a variety of recreational opportunities. This resort operates year-round and is deeply committed to environmental stewardship and creating unforgettable guest experiences. Guests frequent Sundance not only to enjoy its luxurious amenities but also to immerse themselves in the rich cultural and artistic environment that the resort fosters. From elegant dining to outdoor activities like mountain biking, fly fishing, and hiking, Sundance offers a comprehensive range of experiences tailored to every visitor's desires. Given its... Show More
Job Requirements
- Must be able to perform essential duties satisfactorily
- one year certificate from college or technical school or three to six months related experience and/or training or equivalent combination of education and experience
- proficiency in Microsoft Office, Spreadsheets, internet navigation, email, Stay N Touch, Fareharbor, and Tock
- ability to use two-way radios for communication
- ability to sit, stand, walk, talk, and hear regularly
- close vision and distance vision abilities
- occasional exposure to outside weather conditions
- moderate noise level in work environment
- must be 21 years old or older
Job Qualifications
- One year certificate from college or technical school
- three to six months related experience and/or training
- proficient in Microsoft Office, Spreadsheets, internet navigation, email, Stay N Touch, Fareharbor, and Tock
- able to use two-way radios for communication to other staff
- must be able to perform essential duties satisfactorily
- must be 21 years old or older
Job Duties
- Warmly greets and thanks each guest
- informs guests of all Sundance services and facilities available including all programming and special events
- shares the Sundance story of land preservation and environmental commitment as the opportunity arises
- arranges resort activities for in-house guests such as fly fishing, spa experiences, hiking, mountain biking, dining reservations, zip tours, horseback riding, and art classes
- creates guest profile in operating system
- facilitates pre-arrival calls and emails and guides lodging guests along up to arrival in creating their Sundance experience
- arranges transportation for guests, including coordinating shuttle arrivals and departures with the transportation company
- organizes confirmation emails regarding reservations
- creates itineraries for lodging guests
- advises on area activities, including Park City and Salt Lake City
- accurately bills guests for transportation, grocery pick up, amenities, etc.
- coordinates ordering and delivering of amenities to rooms for guests
- handwrites welcome cards for amenities
- assists Front Desk with arriving and departing guests
- proactively obtains, maintains, and distributes an inclusive knowledge of all resort amenities, activities, and programming
- exhibits exceptional resort knowledge and guest service skills
- exhibits strong interpersonal and communication skills in-person and over the phone
- offers creative solutions and proposals for guests within Sundance parameters
- effectively executes multiple tasks and competing deadlines with fluctuating business levels
- adapts in an ever-changing and progressive workplace
- consistently and accurately performs job in compliance with policies and procedures and to the Sundance standard
- exhibits meticulous attention to detail and follow through
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: