Job Overview
Employment Type
Hourly
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Life insurance
wellness programs
Job Description
The Sycuan Band of the Kumeyaay Nation is a vibrant and historic community with roots extending back many centuries. Originating as a tribe that lived together, farming, hunting, and fishing for survival, the Sycuan people have maintained a strong sense of community throughout generations. Today, the Sycuan Tribe governs its reservation in San Diego, California, and owns a variety of business ventures that include a state-of-the-art casino and a golf resort. These enterprises not only provide entertainment and hospitality to visitors but also sustain a thriving community for the Tribe and its members.
Sycuan is more than just a business entity; it is a family-oriented community dedicated to collective success and the well-being of its members. Working at Sycuan means becoming part of this unique culture centered around respect, hospitality, and making a positive impact. Employees have an opportunity to grow professionally within a supportive environment that values teamwork and guest satisfaction.
This role focuses on providing outstanding banquet service at the Sycuan Resort and Casino. The Food and Beverage Server will be responsible for delivering high-quality food and beverage service to guests attending events hosted at the resort. This includes preparation for banquet events, ensuring that event rooms, audiovisual equipment, lighting, and other settings meet specifications, and delivering prompt and courteous service. Monitoring alcohol consumption and enforcing responsible beverage service policies is also a vital part of the job to maintain a safe and enjoyable atmosphere for all guests.
In addition to these service duties, the server will maintain cleanliness and organization in banquet areas, stock and polish supplies and equipment, assist guests with inquiries about promotional contests, and handle guest requests with professionalism. This position offers hourly pay and is ideal for candidates who enjoy interacting with people, thrive in fast-paced environments, and take pride in delivering memorable experiences to resort guests.
The role requires physical stamina to stand and walk for long periods, the ability to carry and lift trays and equipment, and flexibility to perform a range of tasks that ensure the banquet experience runs smoothly. This position invites those who want to contribute to a community-driven organization with opportunities to learn and gain valuable hospitality experience in a beautiful resort setting. Joining Sycuan means being part of a team that values commitment, respect, and the goal of exceeding guest expectations consistently. There is no direct supervisory or managerial responsibility with this role, making it a great opportunity for individuals focused on honing their service skills and career growth in hospitality.
Sycuan is more than just a business entity; it is a family-oriented community dedicated to collective success and the well-being of its members. Working at Sycuan means becoming part of this unique culture centered around respect, hospitality, and making a positive impact. Employees have an opportunity to grow professionally within a supportive environment that values teamwork and guest satisfaction.
This role focuses on providing outstanding banquet service at the Sycuan Resort and Casino. The Food and Beverage Server will be responsible for delivering high-quality food and beverage service to guests attending events hosted at the resort. This includes preparation for banquet events, ensuring that event rooms, audiovisual equipment, lighting, and other settings meet specifications, and delivering prompt and courteous service. Monitoring alcohol consumption and enforcing responsible beverage service policies is also a vital part of the job to maintain a safe and enjoyable atmosphere for all guests.
In addition to these service duties, the server will maintain cleanliness and organization in banquet areas, stock and polish supplies and equipment, assist guests with inquiries about promotional contests, and handle guest requests with professionalism. This position offers hourly pay and is ideal for candidates who enjoy interacting with people, thrive in fast-paced environments, and take pride in delivering memorable experiences to resort guests.
The role requires physical stamina to stand and walk for long periods, the ability to carry and lift trays and equipment, and flexibility to perform a range of tasks that ensure the banquet experience runs smoothly. This position invites those who want to contribute to a community-driven organization with opportunities to learn and gain valuable hospitality experience in a beautiful resort setting. Joining Sycuan means being part of a team that values commitment, respect, and the goal of exceeding guest expectations consistently. There is no direct supervisory or managerial responsibility with this role, making it a great opportunity for individuals focused on honing their service skills and career growth in hospitality.
Job Requirements
- Current food handlers card
- 6 months of food server experience
- 21 years of age
- Ability to interact effectively with team members and guests
- Ability to communicate effectively in the English language
- Ability to maintain professionalism and composure
- Ability to understand verbal directives and written instructions
- Ability to accept constructive criticism
- Ability to stand and walk for up to 8 hours at a time
- Ability to carry large serving tray and tray jacks
- Ability to bend, stoop, push and pull
- Ability to appear for work on time
- Ability to routinely lift and carry 35 pounds
Job Qualifications
- Current food handlers card
- 6 months of food server experience
- 21 years of age
- Guest or hospitality service experience
- Cocktail serving experience
- Fine dining server experience
- Ability to interact effectively with team members and guests
- Ability to communicate effectively in the English language
- Ability to maintain professionalism and composure
- Ability to understand verbal directives and written instructions
- Ability to accept constructive criticism
- Ability to stand and walk for up to 8 hours at a time
- Ability to carry large serving tray and tray jacks
- Ability to bend, stoop, push and pull
- Ability to appear for work on time
- Ability to routinely lift and carry 35 pounds
- Multi-lingual
Job Duties
- Provides guests with service by reviewing banquet event order, ensuring and verifying rooms, audio visual equipment, lighting, microphone, sound, and room temperature are set as requested, acknowledging and welcoming guests entering the resort and event rooms, promptly delivering and serving food and beverages, informing banquet captain and kitchen staff of meal adjustments and/or timing of delivery, removing and delivering food courses, and refilling and/or removing glassware as appropriate
- Ensures responsible alcohol beverage service policies are followed by asking for proper identification from guests that appear to be under the age of 30, monitoring alcohol consumption, ensuring guests do not become intoxicated following established procedures, stopping alcohol service at the designated time, and clearing the room of all alcoholic containers, glasses and bottles for each venue at the time specified
- Promotes guest relations by responding to guest requests, offering appropriate up to date information regarding promotional contests and giveaways, providing requested assistance and product knowledge, and treating guests in a friendly and courteous manner
- Maintains safe and sanitary banquet areas by cleaning surfaces, breaking-down buffets, beverage tables, storing equipment and supplies in designated areas, and disposing of all trash
- Ensures banquet equipment and supplies are stocked and clean by submitting supply requisitions, placing delivered water, food and supplies in designated areas, polishing silverware, folding napkins, and cleaning shelves, condiment holders, tables and counters according to established procedures
Job Criteria
Experience
No experience required
Job Location
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