Residential Dining Food Service Manager - Univ of Tennessee - Knoxville

Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of guests every day across 15 countries. Rooted in service and united by a clear purpose, Aramark aims to do great things for its employees, partners, communities, and the planet. The company strongly believes in equal employment opportunity, promoting a diverse and inclusive workplace free from discrimination based on race, religion, sex, gender, disability, or other protected statuses. Aramark fosters an environment where every employee's talents can be nurtured, passions fueled, and professional growth empowered. Their commitment to service excellence creates an inspiring culture and a great place to work with opportunities for personal and career development.

The Food Service Manager plays a crucial role within this dynamic company as a management position responsible for developing and implementing dining solutions tailored to meet customer needs and preferences. This leadership role focuses on overseeing and managing dining operations where customers order prepared foods from a menu, such as a cafeteria or residential dining facility. This position involves leading the front of the house dining operation in partnership with the Food Service Director. The Food Service Manager is responsible for planning, directing, and coordinating foodservice activities to ensure a high-quality finished product is delivered to the customer.

As a Food Service Manager at Aramark, you will utilize Aramark's coaching model to engage and develop your team members to their fullest potential, recognizing and rewarding excellent performance. You will ensure that both individual and team objectives align with client expectations and maintain high standards for safety and sanitation in all operations. Communication with clients about their needs and operational progress is essential to maintain strong client relationships. Financially, you will manage Profit and Loss statements, meet financial targets, and educate your team on key operational levers to improve margins and optimize performance. The role demands bringing value through efficient operations, cost control, and profit management while ensuring the team is properly trained and able to uphold quality and production standards.

Additional responsibilities include maintaining a safe and healthy work environment, complying with all policies and regulations related to safety, health, wage, and hour laws, and being flexible in job duties as business needs evolve. This role requires strong interpersonal skills to handle customer service effectively and maintain excellent working relationships both within and outside the department. Physical demands include occasional lifting of up to 50 pounds and the ability to stand for extended periods. This role is ideal for candidates who thrive in fast-paced, detail-oriented environments and are motivated by growth and continuous improvement.

Working for Aramark means joining a company dedicated to service excellence, sustainability, and creating a positive impact on society. For those looking for a fulfilling career with the chance to lead a team and make a tangible difference in customers’ dining experiences, the Food Service Manager position offers a promising opportunity to grow within a respected global company.