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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $16.50 - $18.50
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
flexible schedule
401(k)
Job Description
We are a dedicated residential community located in Cliffside Park, committed to providing our residents with exceptional service and an outstanding living experience. Our establishment focuses on professionalism, courtesy, and efficiency, ensuring that every resident's request and need is addressed promptly and courteously. As a residential community, we take pride in maintaining a flawless reputation by delivering outstanding guest service, tailored to the unique requirements of each individual who calls our community home. We understand that providing excellent customer service involves not only solving problems professionally but also anticipating needs and handling inquiries in an informed and friendly manner. Our... Show More
Job Requirements
- reliable commute or planning to relocate before starting work
- at least one year of customer service experience
- one year of phone etiquette experience
- one year of time management experience
- concierge experience preferred
- ability to work full-time or part-time
- availability to work Monday to Friday and weekends
Job Qualifications
- excellent communication skills
- ability to multitask
- hospitality expertise
- knowledge of local area services
- at least one year of customer service experience
- phone etiquette proficiency
- time management skills
- concierge experience preferred
Job Duties
- attend to residents' requests and needs in a professional manner
- deal professionally with residents' inquiries
- effectively solve problems and respond appropriately to complaints
- assist guests with outstanding customer service
- maintain a flawless reputation by providing outstanding guest service
- manage multiple tasks efficiently
- provide knowledge of local area services
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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