Residential Concierge

303 Litho is a premier luxury residential community located in Franklin Square, Syracuse, NY. The establishment offers twenty-eight upscale residencies that combine modern design with the convenience of city living, ensuring residents experience a high standard of comfort without the typical challenges of urban life. Known for its contemporary finishes and all-inclusive utilities, 303 Litho is committed to providing a resort-style living experience that appeals to discerning urban dwellers looking for a blend of sophistication, convenience, and community. The residential building enjoys a reputation for maintaining high cleanliness and safety standards facilitated by a collaborative team dedicated to superior resident service and property upkeep.

We are currently seeking a Residential Concierge to join the 303 Litho team. This full-time, in-office position is based onsite in Syracuse, NY, with afternoon hours including weekend availability required, offering a competitive hourly wage ranging from $21.00 to $24.00 based on experience. The Residential Concierge plays a pivotal role in elevating the living experience of our residents by serving as the primary point of contact and embodying the values of exceptional hospitality and service. The ideal candidate will be well-presented, approachable, organized, and dedicated to fostering positive interactions within the community.

In this role, the Residential Concierge will manage a variety of administrative and customer service tasks that are essential to the smooth operation of the building. Responsibilities include greeting residents, visitors, and vendors warmly and professionally; managing package delivery and retrieval; addressing and reporting resident concerns; and assisting guests with information regarding property amenities and local attractions. Additionally, the Concierge will coordinate personal shopping and grocery delivery services and work closely with housekeeping, cleaning, and groundskeeping teams to ensure that the environment remains safe and immaculate.

Success in this role requires dependable attendance, meticulous attention to detail, diplomatic conflict resolution skills, and strong interpersonal communication. The Concierge is expected to handle situations calmly and thoughtfully, contributing significantly to the welcoming atmosphere and elevated lifestyle that 303 Litho promises its residents. This position also entails building a network of local service providers to enhance the resident experience, highlighting the concierge's role as a community connector and problem solver.

At 303 Litho, we prioritize the quality of life for our residents while also focusing on the growth and well-being of our employees. We provide a dynamic and professional working environment featuring annual salary increases, performance bonuses, comprehensive medical, dental, and vision benefits, and a 401(k) plan. Additionally, our wellness program and designated wellness days off underscore our commitment to employee health and satisfaction, making this an excellent opportunity for candidates passionate about delivering outstanding residential service in a luxury setting.