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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.75 - $28.75
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible schedule
Job Description
Elite Services is a renowned provider of luxury residential property management and concierge services, dedicated to elevating the living experience for residents through exceptional and personalized service. With a strong commitment to hospitality, Elite Services operates with the principle that every interaction matters and goes the extra mile to create a welcoming, secure, and seamless environment for both residents and guests. The company specializes in managing upscale residential communities, offering tailored concierge assistance that combines professionalism, attentiveness, and a genuine care for resident satisfaction. Elite Services values luxury, convenience, and discretion, ensuring their teams embody these traits while representing their... Show More
Job Requirements
- One or more years of experience in hospitality or service industry
- Proficiency in computer applications such as Outlook, MS Word, and internet browsers
- Ability to communicate effectively
- Capacity to multitask in a dynamic environment
- Self-motivation and teamwork skills
- Attention to detail and strong decision-making abilities
- Adherence to personal grooming and dress code standards
Job Qualifications
- One or more years of hospitality or service industry experience
- Proficient in word processing and computer programs including Outlook, MS Word and web browsers
- Exceptional communication skills
- Ability to multitask and remain composed in fast-paced settings
- Self-motivated and able to work independently and within a team
- Strong attention to detail and follow-through
- Professional and positive disposition
Job Duties
- Create a luxury environment and exceed expectations in hospitality
- Approach interactions with residents, guests, and colleagues courteously and service-oriented
- Respect resident privacy, information, priorities, and time
- Maintain up-to-date notes on resident preferences
- Maintain regular attendance and adhere to scheduling requirements
- Uphold high standards of personal appearance and grooming
- Facilitate special requests such as transportation and dining reservations
- Maintain logs, updates, and records related to property operations
- Record incoming and outgoing packages accurately
- Greet residents and guests confidently and cordially
- Register guests and vendors as required
- Keep front desk and common areas neat and alert
- Monitor elevator and lobby access during moves and deliveries
- Sort and forward mail as required
- Maintain comprehensive shift notes and pass-on logs
- Follow emergency procedures as outlined in property manuals
- Communicate resident concerns to management
- Monitor security systems and report incidents
- Facilitate maintenance requests
- Respond promptly to email communications
- Maintain knowledge of Elite Services offerings and vendors
- Stay informed on local area services and businesses
- Understand property management roles and community rules
- Assist management and maintenance as needed
- Maintain incident reports and notify management of any threats
- Perform additional duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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