Resident Services Associate

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $13.00 - $17.00
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Benefits

Meaningful opportunities for personal and professional growth
Supportive culture centered around advancing employees' lives
Competitive hourly pay rate between $13.40 and $17.00
Engaging and diverse role in senior living community
Training and development programs
Collaborative and friendly work environment
flexible scheduling options

Job Description

Five Star Senior Living is a leading provider of senior living communities dedicated to enriching and inspiring the journey of life for its residents. With a strong commitment to quality care, thoughtful services, and vibrant community living, Five Star Senior Living creates environments where seniors can thrive with dignity and respect. Their focus is not only on supporting the physical and emotional needs of residents but also on fostering personal growth and fulfillment through engaging activities and compassionate care. The company is known for its supportive culture that values the vitality, energy, and caring nature of its team members, recognizing... Show More

Job Requirements

  • Must be at least 18 years of age
  • Must pass State and Company criminal background/drug screens
  • High school diploma or equivalent required
  • Previous experience in a concierge, receptionist, or customer service role preferred
  • Strong interpersonal and communication skills
  • Excellent organizational and multitasking abilities
  • Proficiency in Microsoft Office Suite
  • Ability to work flexible hours including evenings, weekends, and holidays as needed
  • Demonstrates effective time management skills

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a concierge, receptionist, or customer service role, preferably in a senior living or hospitality setting
  • Strong interpersonal and communication skills, with a friendly and professional demeanor
  • Excellent organizational and multitasking abilities
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software
  • Demonstrates effective time management skills
  • Ability to work flexible hours, including evenings, weekends, and holidays as needed

Job Duties

  • Greet and welcome residents, guests, and visitors with a warm and professional demeanor
  • Assist residents with a variety of requests, including transportation arrangements, dining reservations, event bookings, and other personal services
  • Coordinate with local service providers to arrange services for residents such as dry cleaning, housekeeping, and maintenance
  • Provide information and recommendations about local attractions, services, and amenities
  • Answer and direct incoming calls promptly and professionally, taking messages as necessary
  • Manage front desk operations, ensuring the area is neat, organized, and welcoming
  • Maintain and update resident and visitor logs, ensuring accurate and up-to-date records

Job Location

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