Resident Occupancy Specialist

The Community Builders, Inc. (TCB) is a nationally recognized nonprofit organization dedicated to developing and sustaining strong, vibrant communities across the United States. As one of America's leading nonprofit real estate developers and owners, TCB's mission is to create accessible, affordable housing opportunities where individuals and families of all income levels can thrive. With a deep commitment to social equity and neighborhood revitalization, TCB has built a diverse portfolio of residential properties that nurture community growth and support residents in achieving their full potential. This organization focuses not only on providing quality housing but also on fostering inclusive environments that promote wellbeing and opportunity for all residents.

The Resident Specialist role at The Community Builders, Inc. offers a rewarding opportunity to be directly involved in community engagement and property management. This position requires a dedicated professional who can deliver exceptional customer service to residents, guests, and team members on-site. Responsibilities include leasing apartments, aiding in the moving process, and providing essential administrative support under the guidance of the Community and/or Services Maintenance Manager. This role plays a critical part in maintaining compliance with regulatory requirements, particularly in specialized housing programs such as Section 8 and Low-Income Housing Tax Credit (LIHTC), which are preferred areas of expertise for candidates.

The Resident Specialist will be instrumental in fostering positive relationships with residents by handling inquiries, coordinating service requests, and facilitating communication between residents and management. The position demands excellent organizational skills to schedule appointments, process applications, pre-qualify prospects, oversee lease renewals, and manage rental payments efficiently. Additionally, the role involves active participation in community engagement activities, enhancing the quality of life within the property. Candidates must demonstrate proficiency with Microsoft Office tools and industry-specific software such as Yardi to support daily administrative duties effectively. The position is office-based five days a week and offers a competitive hourly wage of $25.

Joining TCB means becoming part of a forward-thinking organization that values diversity and inclusion, investing in its employees’ professional growth while making a positive impact on communities nationwide. The Resident Specialist will thrive in an environment where collaboration, responsiveness, and a customer-first mentality are essential. This role is perfect for individuals looking to advance their career in property management with a nonprofit committed to community development and social responsibility. TCB's comprehensive benefits package further supports employee wellbeing, making this an attractive opportunity for those seeking meaningful work in the real estate development sector.