Resident Manager

The hiring establishment is a residential property management company that oversees a 175-unit Tax Credit affordable housing community located in the master-planned neighborhood of Cota Vera in Otay Ranch, Chula Vista, California. They specialize in managing affordable housing properties that comply with federal and state guidelines to provide quality homes for low-income residents. The community reflects a commitment to maintaining high standards of living while adhering to affordable housing regulations and ensuring resident satisfaction. This role is full-time, with a salary range of $29.00 to $30.00 per hour, making it a competitive opportunity for professionals dedicated to community property management.

The role of Resident Manager is a critical position within this housing community, charged with multiple responsibilities that blend property management, resident relations, administrative tasks, and compliance enforcement. A Resident Manager is primarily responsible for overseeing the day-to-day operations of the property, ensuring the community runs smoothly and efficiently while meeting the financial and operational goals set by ownership. This includes a range of duties such as maintaining accurate accounting records, managing leasing and marketing programs, processing applicant income qualifications, and ensuring strict adherence to Tax Credit compliance. The Resident Manager acts as the second-in-command and assumes the Property Manager’s responsibilities when they are absent, demonstrating leadership and authority under company and community guidelines.

Key aspects of the position include a strong emphasis on resident satisfaction and community engagement through conducting resident meetings, coordinating social service programs, and developing resident retention efforts like events and newsletters. The role also entails financial stewardship by managing accounts, rent collection, budgeting, and preparing income projections to support the property’s profitability. Familiarity with property management software, especially Yardi, is essential to efficiently track leasing workflows, maintenance requests, communications, and financial records. Additionally, the Resident Manager is responsible for enforcing compliance with fair housing laws, affordable housing regulations, California landlord-tenant law, and safety standards, serving as the community’s emergency team lead.

The position offers several substantial benefits, including a 2-bedroom apartment on-site which provides convenience and rapid response capability, a full-time Monday to Friday work schedule with on-call duties for emergencies, and a complete benefits package including medical, dental, vision, and life insurance, a 401(k) retirement plan with employer match, and paid vacation plus 15 paid company holidays. This comprehensive compensation and benefit structure supports the Resident Manager both professionally and personally, creating a rewarding work environment.

Applicants for this role should demonstrate strong organizational and communication skills, experience in affordable housing, knowledge of compliance and legal procedures, and the capability to lead a team effectively. This job is well-suited for candidates looking to advance their career in property management within affordable housing communities, combining operational expertise with a dedication to community service and resident well-being.