Resident General Manager Woodspring Suites Winston-Salem Haynes Mall

Concord Hospitality is a leading hospitality management company that prides itself on delivering exceptional service and operational excellence within the hotel industry. With a strong commitment to fostering an inclusive and empowering workplace, Concord Hospitality operates a portfolio of hotels across various brands, focusing on providing memorable guest experiences and driving financial success. The company emphasizes its core values encapsulated in five cornerstones: Quality, Integrity, Community, Profitability, and FUN, which shape both its work culture and business strategy. Concord Hospitality is dedicated to creating a work environment recognized as a Great Place to Work for all employees, promoting diversity, inclusion, and professional growth opportunities. This dedication makes Concord an employer of choice in the competitive hospitality sector, offering competitive wages, comprehensive benefits, and extensive career development resources for its associates.

The role of General Manager at Concord Hospitality is a pivotal leadership position responsible for overseeing all aspects of hotel operations within the economy extended-stay or select service segments. This full-time position entails the responsibility of leading a passionate and professional management team to meet and exceed brand standards and guest satisfaction goals. The General Manager acts as a key liaison between the hotel brand, property owners, and Concord Hospitality leadership, ensuring smooth communication and alignment across all stakeholders. They are tasked with building and nurturing a work environment where team members are inspired, supported, and motivated to achieve their full potential, thereby contributing to a positive organizational culture and high-performing team dynamics. The role requires direct involvement in day-to-day operational activities including staff mentoring, budget management, quality control, and community engagement.

Key responsibilities include hiring and mentoring management staff, overseeing property maintenance and cleanliness standards by participating in operational activities such as room inspections and housekeeping support, and managing budgets to meet financial targets effectively. Additionally, the General Manager drives guest satisfaction scores by fostering service excellence and accountability within the team, represents the hotel in community and city networking events, and promotes a culture that rewards and recognizes employee achievements. Candidates with proven experience as a General Manager in economy extended-stay or similar select service hotel environments who possess strong sales, networking, and leadership skills are well-suited for this role. Concord Hospitality not only expects expertise and results-driven leadership but also a commitment to integrity, transparency, and care for the wellbeing of the team and their families.

By joining Concord Hospitality as a General Manager, associates gain access to a competitive salary, comprehensive benefits including medical, dental, vision, life, and disability insurance, a 401(k) plan with company match, tuition assistance, discounted hotel stays, and extensive training and career growth opportunities. Concord Hospitality fosters an inclusive workplace that values every associate and emphasizes personal development alongside professional achievements. The company also proudly supports equal opportunity employment and maintains compliance with federal employment laws, ensuring a fair and supportive hiring process. This role offers an exceptional opportunity for hospitality professionals looking to advance their careers in a dynamic and values-driven company committed to excellence and associate satisfaction.