Resident General Manager - WoodSpring Suites - Greensboro, NC

Concord Hospitality is a prominent company in the hospitality industry known for its commitment to excellence and its strong "Associate First" culture. Founded with the mission of delivering exceptional customer service and high-quality accommodations, Concord Hospitality operates a variety of hotel brands across multiple markets. The company places a strong emphasis on training and development at all organizational levels, valuing diversity and promoting work-life harmony among its associates. With its focus on career advancement opportunities and leadership development programs, Concord Hospitality fosters an enriching work environment that encourages personal and professional growth.

Currently, Concord Hospitality is seeking an experienced hotel leader to manage the WoodSpring Suites in Greensboro, NC. This role is suited for an organized, detail-oriented individual who can lead a motivated team of hospitality professionals dedicated to providing outstanding guest experiences. The General Manager will play a critical role in hiring, mentoring, and leading the team while maintaining excellent operational standards in alignment with the company’s mission and values.

The General Manager position at Concord Hospitality involves a comprehensive set of responsibilities. The successful candidate will serve as the key liaison among the hotel brand, ownership, and corporate management. They will ensure the smooth operation of the hotel by overseeing staffing and scheduling, managing vendors, conducting sales prospecting, and maintaining rigorous safety and security standards. The General Manager is also expected to provide excellent customer service, ensuring that all guests receive a warm, welcoming experience from check-in to departure. This leader will work closely with various hotel departments including housekeeping, maintenance, sales, and operations to ensure seamless service delivery.

A critical component of this role is adherence to company policies concerning cash handling, confidentiality, key control, and property security. The General Manager will actively participate in weekly operational reviews and property walks to uphold the highest standards of cleanliness and safety. In addition to operational duties, the position requires the management of on-site living arrangements which come with specific guidelines and expectations to support the on-call nature of the role.

This full-time position offers a competitive salary range of USD 55,000 to USD 59,000 annually, complemented by a lucrative quarterly bonus structure. Concord Hospitality supports its General Managers with a comprehensive benefits package including medical, dental and vision plans, complimentary life insurance options, disability coverage, and a 401K plan with company match. Additionally, the company invests in employee development through specialized leadership courses and ongoing training programs that help associates deepen their expertise and advance their careers.

Working at Concord Hospitality means being part of an award-winning company that values integrity, leadership, and dedication to quality service. The company culture encourages associates to thrive both professionally and personally, fostering a workplace where diversity is celebrated and employee well-being is prioritized. If you are a driven leader ready to manage a renowned brand in a vibrant community, Concord Hospitality offers a rewarding platform to elevate your career and make a significant impact in the hospitality sector.