Resident General Manager - Resort Location

Skipjack Hotel and Marina is a distinguished resort located in Marathon, Florida, known for its picturesque waterfront views, exceptional service, and luxurious accommodations. This upscale hotel and marina offers guests an unforgettable experience with a unique blend of comfort, elegance, and the charm of the Florida Keys. The establishment's commitment to excellence is reflected in its well-maintained facilities, an array of guest amenities, and a dedicated staff focused on delivering top-tier hospitality. As a key player in the local tourism industry, Skipjack Hotel and Marina continues to enhance its reputation as a sought-after destination for travelers seeking relaxation and adventure in a beautiful coastal setting.

The role of Resident General Manager at Skipjack Hotel and Marina is a full-time position based in Marathon, Florida, reporting to Republic Investment Company. This leadership role is crucial to the strategic and operational success of the resort. The General Manager (GM) is responsible for overseeing all daily hotel operations, ensuring a seamless guest experience, and managing staff across multiple departments including front desk, housekeeping, guest services, and maintenance. The GM plays a pivotal role in guiding the hotel towards financial performance goals, achieving operational excellence, and maintaining high standards of quality and service.

The GM's responsibilities are broad and encompass budgeting, revenue forecasting, hiring and training department managers, and coordinating with sales and marketing teams to drive bookings and promote special events. This position requires a strong leader with outstanding communication and organizational skills who can foster a positive work environment and ensure all staff deliver attentive, friendly, courteous, and efficient service to guests. The GM will also be the final decision maker in key staffing hires and will be accountable for handling guest complaints and overseeing service recovery procedures.

Additionally, the Resident General Manager is tasked with preparing and managing annual operating budgets, marketing and sales plans, and capital budgets. They must have a strong understanding of profit and loss statements to implement impactful financial strategies that maximize revenue and guest satisfaction. Monitoring business reports daily and taking timely decisions to ensure financial health of the hotel are critical functions of this role. The GM will also lead capital projects, property refurbishments, and ensure compliance with all legal requirements including occupational health and safety standards.

This leadership position at Skipjack Hotel and Marina offers a competitive salary range of $90,000 to $140,000 per year, commensurate with experience. Visa sponsorship is available for qualified candidates. The full-time schedule includes 40 hours per week with overtime as needed based on operational demands. This role not only provides an opportunity to work in a spectacular resort setting but also empowers the GM to make strategic decisions that shape the future growth and success of the hotel. The ideal candidate will combine business acumen with hospitality expertise to foster guest satisfaction and operational efficiency, ensuring Skipjack Hotel and Marina remains a premier destination in the Florida Keys.