Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $25.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Professional Development
Retirement Plan
Flexible Schedule
Employee Discounts
Job Description
This opportunity is with a dynamic property management company dedicated to creating welcoming and vibrant communities where residents feel truly at home. The company is renowned for its commitment to exceptional resident experiences, from everyday interactions to extraordinary community events. Recognized as an industry leader for fostering positive relationships between residents and management, the firm continually invests in innovative programming and streamlined processes to enhance community living. The role is a full-time position designed for individuals who are passionate about community engagement, event planning, and efficient financial management, offering a stimulating environment to utilize a diverse skill set and grow... Show More
Job Requirements
- 2-3 years of customer service experience
- High school diploma or equivalent
- Proficiency in Microsoft Office and Google Suite applications
- Excellent communication and customer service skills
- Understanding of financial reporting
- Can-do attitude
- willing to work outside your job description
- Working knowledge of Entrata & Real Page Ops Tech is preferred
- Availability to work evenings and weekends
Job Qualifications
- 2-3 years of customer service experience (Property Management experience is a bonus!)
- High school diploma or equivalent
- Exceptional communication skills—you’re warm, professional, and approachable
- Basic computer skills: typing and writing ability for correspondence, reporting, etc.
- Proficiency in Microsoft Office and Google Suite applications
- Excellent communication and customer service skills
- Understanding of financial reporting
- Can-do attitude
- willing to work outside your job description
- Working knowledge of Entrata & Real Page Ops Tech is preferred
- Previous experience in AP/AR, Event Planning, or as a Leasing & Marketing Manager or an Assistant Community Manager is a plus
Job Duties
- Be the go-to person for our residents, cultivate strong relationships and build a community that feels like home
- Turn problems into opportunities – proactively tackle resident concerns with professionalism, efficiency, and a smile
- Help create the ultimate resident experience, working with the Leasing Manager to develop creative and effective retention strategies
- Manage all community communication, from eye-catching newsletters to timely emails
- Listen, learn, and level up – conduct resident satisfaction surveys, analyze feedback, and help us constantly improve
- Own the community's online reputation – oversee reviews, celebrate the wins, and strategically handle the not-so-great ones
- Be fair, firm, and friendly, enforcing community policies with consistency and care
- Answer incoming calls with professionalism and efficiency, making every interaction a great one
- Keep client records accurate, update reports, and ensure everything runs smoothly behind the scenes
- Collect rent and other fees, ensuring timely payments and minimizing delinquencies
- Process invoices and manage vendor payments accurately
- Assist in budget preparation and monitoring
- Maintain accurate financial records and reports
- Assist In monthly financial report preparation
- Create experiences, not just events – plan and execute resident programming that brings the community's brand to life and delivers next-level experiences
- Manage event planning logistics, including budgeting, vendor and partnership coordination, and event marketing
- Execute all community events, you’ll handle everything from purchasing supplies and setting up to being on-site during the event and breaking it all down after
- Track event success, gather feedback, and find ways to make the next one even better
- Assist the Community Manager with daily community operations
- Coordinate maintenance requests and follow up to ensure timely completion
- Conduct property inspections and identify areas for improvement
- Maintain organized resident files and records
- Collaborate with leasing team to support leasing efforts
- Communicate effectively with residents, vendors, and colleagues
- Participate in Cardinal U training and contribute to team efforts to streamline processes and achieve success
- Participate in LV Collective's training programs to refine your skills and stay aligned with the company’s best practices
- Maintain regular communication with leadership to overcome roadblocks, share updates, and strategize for leasing success
- Assist with other duties and special projects as assigned
- Availability to work evenings and weekends
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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