Job Overview
Compensation
Hourly
Range $22.00 - $24.00
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee Discounts
wellness programs
Job Description
Our property is a multifamily residential community dedicated to creating an exceptional living experience for our residents. As a leading provider in the multifamily housing industry, we focus on building comfortable, vibrant, and welcoming communities that residents are proud to call home. Our commitment to outstanding service, community engagement, and resident satisfaction distinguishes us in the competitive housing market. We prioritize fostering a sense of belonging and ensuring that every resident feels valued and supported throughout their time with us.
The Resident Experience Coordinator role is an exciting position at the heart of our community engagement efforts. This role serves as a vital support to the Resident Experience Specialists, assisting in planning, coordinating, and executing a diverse range of events and programs designed to enrich the resident lifestyle. By closely collaborating with the Resident Experience team, this position directly contributes to enhancing resident satisfaction and cultivating a welcoming atmosphere where community interaction thrives. The coordinator will manage logistics, vendor relations, event setup and breakdown, and resident communications. Strong organizational skills, customer service excellence, and a passion for creating memorable experiences are essential to succeed in this role. Attendance tracking and feedback collection will also play a key role in improving program effectiveness. This position offers an opportunity to impact the daily lives of residents positively and ensure a dynamic and inclusive community environment.
The Resident Experience Coordinator role is an exciting position at the heart of our community engagement efforts. This role serves as a vital support to the Resident Experience Specialists, assisting in planning, coordinating, and executing a diverse range of events and programs designed to enrich the resident lifestyle. By closely collaborating with the Resident Experience team, this position directly contributes to enhancing resident satisfaction and cultivating a welcoming atmosphere where community interaction thrives. The coordinator will manage logistics, vendor relations, event setup and breakdown, and resident communications. Strong organizational skills, customer service excellence, and a passion for creating memorable experiences are essential to succeed in this role. Attendance tracking and feedback collection will also play a key role in improving program effectiveness. This position offers an opportunity to impact the daily lives of residents positively and ensure a dynamic and inclusive community environment.
Job Requirements
- High school diploma or equivalent
- Minimum of 1 year experience in event planning customer service or related field
- Excellent communication interpersonal and organizational skills
- Strong attention to detail and ability to multitask effectively
- Proficiency in Microsoft Office Suite and basic computer skills
- Exceptional customer service skills and positive can-do attitude
- Ability to work independently and as part of a team
- Ability to work a flexible schedule including evenings and weekends as needed
- Valid driver’s license with no major infractions in the last 12 months
Job Qualifications
- High school diploma or equivalent
- Bachelor’s degree in Hospitality Management Event Planning Marketing or related field preferred
- Minimum of 1 year experience in event planning customer service or related field
- Excellent communication interpersonal and organizational skills
- Strong attention to detail and ability to multitask effectively
- Proficiency in Microsoft Office Suite and basic computer skills
- Exceptional customer service skills and positive can-do attitude
- Ability to work independently and as part of a team
- Ability to work a flexible schedule including evenings and weekends as needed
- Valid driver’s license with no major infractions in the last 12 months
Job Duties
- Assist with planning and execution of resident events and programs including logistics and vendor coordination
- Manage event set-up and breakdown ensuring all materials and equipment are in place
- Greet and assist residents at events providing a positive and welcoming experience
- Assist with preparation of event materials such as flyers invitations and decorations
- Track event attendance and gather resident feedback for program improvement
- Foster a welcoming and inclusive community atmosphere encouraging resident interaction and belonging
- Assist with development and implementation of resident communication strategies including newsletters social media updates and on-site announcements
- Respond to resident inquiries and requests in a timely and professional manner
- Assist with coordination of community outreach initiatives and partnerships
- Maintain accurate records and documentation related to resident events and programs
- Assist with management of event budgets and vendor contracts
- Provide administrative support to the Resident Experience team as needed
Job Criteria
Experience
No experience required
Job Location
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