Resident Concierge Specialist

Life Time is a premier lifestyle brand dedicated to delivering a holistic healthy way of life through its integrated offerings of residential living communities, athletic country clubs, and wellness programming. Known for its commitment to excellence and customer satisfaction, Life Time actively fosters a vibrant and inclusive community that encourages residents and guests to live healthier and more connected lives. The company is recognized for creating extraordinary experiences that support wellness, fitness, and social engagement. It prides itself on offering a comprehensive array of services and amenities that cater to diverse lifestyles, all within an environment that promotes health, vitality, and a strong sense of community. Life Time Living combines luxurious residential accommodations with convenient access to Life Time Athletic country clubs, allowing residents to enjoy seamless wellness experiences and a supportive lifestyle environment. This unique integrated approach is what sets Life Time apart in the marketplace, making it a standout option for individuals seeking a balanced and enriched way of life. This role is a Resident Concierge position, central to the mission of maintaining superior customer service standards and fostering resident satisfaction within Life Time Living communities. The Resident Concierge team members serve as the first point of contact for residents and guests, delivering responsive, helpful, and friendly interactions that align with the Life Time brand’s high standards. They play a pivotal role in bridging the connection between residents and the wider Life Time community, including the athletic country clubs, programming, and events. This position is designed for individuals passionate about customer service and community engagement who also support Life Time's healthy way of life philosophy. The Resident Concierge not only assists with inquiries and daily resident service needs such as package handling and account maintenance but also actively promotes resident acquisition and retention by offering personalized recommendations and outreach efforts. This role requires strong communication skills, problem-solving abilities, and multitasking capacities in a fast-paced environment. It is an hourly position with wages starting at $21.50 and can go up to $28.75, dependent on experience and qualifications. The position emphasizes a commitment to inclusive community building and strives to create exceptional experiences for each resident. Team members also contribute to the planning and execution of community events, further enhancing engagement and resident satisfaction. Working as a Resident Concierge at Life Time offers the chance to be part of a passionate and dynamic team dedicated to enriching people’s lives through wellness, support, and service.